To create a SIP account these days is very simple compared to the beginning days of VoIP.
A SIP account opens all possibilities of communications, from audio voice calls to high definition real time video calls from all kind of devices and operative systems like iOS, Android, Mac, Windows, Linux and all kinds of PBX installed on any platform, they all make use of the SIP protocol.
The many benefits that a SIP account offers when configured on a PBX are often free audio and video calls to internal extensions within the same network. However when you make calls outside of your internal network you may pay a per minute fee and the price will depend on the VoIP provider.
For several days in a row have noticed a high number of attacks on Vicidial servers that come to us day by day requesting our help regarding their servers security. In the past we have seen many different types of attacks to Vicidial, and multiple times per day and every day a new hack exploit appears as we saw this time: We see everyday automated bots searching for exploits on Vicidial installations, they are targeting customers making calls to the United States, so you are on their target!
How to set SIP/IAX2 account with Zoiper on a softphone installed from a mobile app or its computer version:
Inside the portal under the My Account menu you can find your SIP account credentials including the username, password and server IP.
Download Zoiper softphone
Download the Zoiper app from one of their official channels, go to the Appstore and search for Zoiper softphone, for the desktop version go to the official Zoiper website: Download latest Zoiper, there are a few available mobile versions for iOS, Android and also desktop, tablet and laptop versions for Windows, Mac and Linux.
Any company that wants to build a Contact Centre without hiring an external provider to manage the PBX, IVR or automated outbound calls can use Vicidial for inbound or outbound calls.
What is Vicidial?
Vicidial is an open source contact center software based on Asterisk with PBX and predictive calling capabilities. Handles incoming and outgoing calls, incoming email and web site chat support. Provides many benefits when installed on the cloud as hosted auto dialer.
Learn how to setup your SIP trunking account to start making and receiving calls using Switch2VoIP, verify that your Asterisk or VICIdial server is configured following these instructions.
How do I setup my SIP trunk carrier for inbound/outbound calling?
We authenticate IP-PBX SIP Trunking traffic by the two common methods:
1- Digest Authentication (Username and SIP password) and 2- IP Authentication (IP address)
After you decide which dialing platform to use (Vicidial, Goautodial) you will need to establish a SIP trunk with our US proxy server and input your IP address into our portal or register your switch with us.
Configure your dialer to allow traffic from Switch2VoIP IP
Video with instructions how to configure a SIP trunk on Vicidial carrier settings
In this video you will learn how to configure a SIP trunk on the Vicidial carrier settings,