Category: VoIP Blog

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What is VoIP? How it works, complete guide.

Last modified: January 16, 2021

What is voip and how it works a complete guide

VoIP (Voice Over Internet Protocol)

The term VoIP means Voice over Internet Protocol. It’s also called PC to Phone, SIP Telephony, IP Telephony or Internet Telephony.

VoIP is an affordable option to make phone calls, with the difference that the calls are a lot cheaper than traditional phone lines. The telephone set is not always necessary as you can communicate from your computer.

There are a lot of advantages over the traditional phone system. The reason why most of people are turning to VoIP technology is the cost. How much does a VoIP service cost? Here is an example of VoIP cost:

CountryCostQuantityTotal PriceUnited States0.008 per minute625 minutes$5Canada0.005 per minute1000 minutes$5United Kingdom0.008 per minute625 minutes$5Based on current VoIP prices on prepaid or pay-as-you-go model with no monthly fees.  » Read more: What is VoIP? How it works, complete guide.  »

We are Thankful for YOU! Enjoy Thanksgiving with your loved ones

Last modified: January 16, 2021

Happy thanksgiving day from switch2voip

The Switch2VoIP team is thankful for you! We all wish you and your loved ones an enjoyable holiday this Thanksgiving day!

If you need our help sit back and relax while our tech support takes care because our staff will be available as usual on office hours from 9am to 5pm EST providing regular support coverage.

Have a safe and relaxing holiday.

 » Read more: We are Thankful for YOU! Enjoy Thanksgiving with your loved ones  »

Why a Call Center should comply with the FCC “Do Not Call” standards

Last modified: January 16, 2021

Why a call center should comply with the fcc "do not call" standards

The Federal Communications Commission, also known as the FCC, is a big independent organization of the US government which was created to control and regulate the communications by satellite, radio, television, wire or cable. 

Why was the FCC created?

The FCC was solemnly created for the purpose of safety of life and possessions through use of wire or radio communications, for all residents of the USA without any discrimination based on color, race, sex or religion. 

The FCC has control and authority in all 50 states of the US to oversee the communications technologies which is transmitted by telephone. 

One of the FCC programs known as the Do Not Call list is to provide all USA residents and customers with the protection against telemarketing calls.  Many residents do not want these calls received at home and can be protected against it with this organization.

 » Read more: Why a Call Center should comply with the FCC “Do Not Call” standards  »

SIP Trunking explained the easy way

Last modified: January 16, 2021

What is sip trunking and why is the best voip option

What is SIP Trunking and why is it so appealing?

First of all what is SIP? SIP stands for Session Initiation Protocol. A SIP session is essentially a standard phone call between 2 participants, a multiple party conference call or even a video call.

What is a SIP Trunk?

The term SIP Trunk is in other words a “virtual” (SIP account) phone line as opposed to the traditional analog phone line physical wire. It uses your data circuit to join your phone system to the internet, this service is provided by a SIP Trunking provider also called VoIP provider.

VoIP stands for Voice Over Internet Protocol, which means any voice call transmitted over a data network, in more simple terms phone service over the internet. With this technology one is able to make voice calls using a wireless internet connection instead of a regular phone line through an app installed on the device or by using an IP-PBX installed on a server.

 » Read more: SIP Trunking explained the easy way  »

Why VoIP is better than traditional telephone service

Last modified: January 17, 2021

Why voip is better than traditional phone lines

Are you familiar with VoIP? If not then you are missing the freedom it gives over conventional wire telephone landlines, being more cost-effective and more flexible.

7 Reasons why VoIP is better than a traditional phone service

1. VoIP is on the clouds so there is no need of on premises equipments or servers, besides your IP phones to take calls and that’s all you need, no need to rent extra space or offices to install infrastructure or hire technicians.

 » Read more: Why VoIP is better than traditional telephone service  »

Push Button day, November 18th

Last modified: January 16, 2021

Push button day, november 18th, today in voip history

The first electronic “push button” telephone was introduced on November 18th 1963 by The Bell System, it was designed by Henry Dryfus.

The magic on this devices comes from the dual-tone multi-frequency (DTMF) technology that provides a “touch-tone” feature that will be the world standard in telecommunications to the date. The device uses multi-sound tones on each key that sends an identificable signal to the other end. When a key is pressed it sends a particular tone that is then processed by the switch center office that will decode the sound and determine which key was pressed.

 » Read more: Push Button day, November 18th  »



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