Category: Hosted PBX and Dialers

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Why VoIP is better than traditional telephone service

Last modified: January 17, 2021

Why voip is better than traditional phone lines

Are you familiar with VoIP? If not then you are missing the freedom it gives over conventional wire telephone landlines, being more cost-effective and more flexible.

7 Reasons why VoIP is better than a traditional phone service

1. VoIP is on the clouds so there is no need of on premises equipments or servers, besides your IP phones to take calls and that’s all you need, no need to rent extra space or offices to install infrastructure or hire technicians.

 » Read more: Why VoIP is better than traditional telephone service  »

Video: How to setup a SIP trunk on Vicidial/Goautodial carrier settings

Last modified: January 16, 2021

Video instructions vicidial carrier settings sip trunk

In this video we explore the instructions to configure Vicidial carrier settings with your SIP trunk as explained in the previous article: https://switch2voip.us/contact-support/how-to-setup-your-trunk-carrier-provider-in-vicidial-vicidialnow-goautodial-vicibox

Step by step instructions how to setup Vicidial carrier settings using Digest Authentication method

1- Login to your Vicidial from the administration panel on the left side, go under the Admin section and click on Carriers then click on Add A New Carrier on the top side.

 » Read more: Video: How to setup a SIP trunk on Vicidial/Goautodial carrier settings  »

Vicidial

Last modified: January 16, 2021

Virtual call center - hosted auto dialer vicidial

Who uses Vicidial?

Any company that wants to build a Contact Centre without hiring an external provider to manage the PBX, IVR or automated outbound calls can use Vicidial for inbound or outbound calls.

What is Vicidial?

Open source Contact Centre software based on Asterisk with PBX and predictive calling capabilities. Handles incoming and outgoing calls, incoming email and web site chat support.

 » Read more: Vicidial  »

Hosted Call Center Dialer at $110 per Seat

Last modified: August 13, 2020

Virtual hosted dialer

A Virtual Call Center is the perfect solution! It gives you the same features and convenience without ownership cost and maintenance!

Virtual VICIdial boosts and increases the production of Cloud Call Centers while lowering start-up costs.

Switch2Voip Hosted Predictive Dialer is a Call Center solution with a guaranteed 99% uptime. Cloud dialing is a reasonable option over having an In-House server.

You can even start with 1 agent and ramp up as you need. Every dialing server is capable of handling around 80 outbound agents on 3:1 dialing ratio along with full recording, or more than 120 inbound agents with 2:1 dialing ratio. Servers could be combined together for increasing and growing capacity, easily for more than 100 seats.

 » Read more: Hosted Call Center Dialer at $110 per Seat  »



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