Category: VoIP for Call Centers

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What is VoIP? How it works, complete guide.

Last modified: January 16, 2021

What is voip and how it works a complete guide

VoIP (Voice Over Internet Protocol)

The term VoIP means Voice over Internet Protocol. It’s also called PC to Phone, SIP Telephony, IP Telephony or Internet Telephony.

VoIP is an affordable option to make phone calls, with the difference that the calls are a lot cheaper than traditional phone lines. The telephone set is not always necessary as you can communicate from your computer.

There are a lot of advantages over the traditional phone system. The reason why most of people are turning to VoIP technology is the cost. How much does a VoIP service cost? Here is an example of VoIP cost:

CountryCostQuantityTotal PriceUnited States0.008 per minute625 minutes$5Canada0.005 per minute1000 minutes$5United Kingdom0.008 per minute625 minutes$5Based on current VoIP prices on prepaid or pay-as-you-go model with no monthly fees.  » Read more: What is VoIP? How it works, complete guide.  »

SIP Trunking explained the easy way

Last modified: January 16, 2021

What is sip trunking and why is the best voip option

What is SIP Trunking and why is it so appealing?

First of all what is SIP? SIP stands for Session Initiation Protocol. A SIP session is essentially a standard phone call between 2 participants, a multiple party conference call or even a video call.

What is a SIP Trunk?

The term SIP Trunk is in other words a “virtual” (SIP account) phone line as opposed to the traditional analog phone line physical wire. It uses your data circuit to join your phone system to the internet, this service is provided by a SIP Trunking provider also called VoIP provider.

VoIP stands for Voice Over Internet Protocol, which means any voice call transmitted over a data network, in more simple terms phone service over the internet. With this technology one is able to make voice calls using a wireless internet connection instead of a regular phone line through an app installed on the device or by using an IP-PBX installed on a server.

 » Read more: SIP Trunking explained the easy way  »

Why VoIP is better than traditional telephone service

Last modified: January 17, 2021

Why voip is better than traditional phone lines

Are you familiar with VoIP? If not then you are missing the freedom it gives over conventional wire telephone landlines, being more cost-effective and more flexible.

7 Reasons why VoIP is better than a traditional phone service

1. VoIP is on the clouds so there is no need of on premises equipments or servers, besides your IP phones to take calls and that’s all you need, no need to rent extra space or offices to install infrastructure or hire technicians.

 » Read more: Why VoIP is better than traditional telephone service  »

News: Affordable and Reliable, Quality VoIP Services from Switch2VoIP

Last modified: January 16, 2021

Quality voip sip trunk provider news

Olympia, WA — (SBWIRE) — 11/1/2013 — Voice Over Internet Protocol or VoIP is an advanced form of technology that has improved the means of communication. VoIP can help save a substantial amount of money, as compared to traditional telephone calls over long distances. Switch2VoIP is aimed at providing highly reliable and affordable VoIP services to customers at affordable as well as competitive rates.

The extended services of Switch2VoIP cover VoIP for Call Centers, A-Z VoIP termination, bulk SMS messaging, virtual phone numbers, international DIDs, VoIP for Asterisk, VicidiaNow, ViciBox, Goautodial and so on. In addition, USA virtual phone numbers, Vicidial, VoIP for business and many other free service features are also included.

 » Read more: News: Affordable and Reliable, Quality VoIP Services from Switch2VoIP  »

Order VoIP with credit card, debit card, Bitcoin and more.

Last modified: January 16, 2021

Buy voip with bitcoin alipay gpay credit card
Order VoIP with Bitcoin

Switch2VoIP offers you the option to buy VoIP calling credit for your Call Center PBX or Vicidial using Bitcon, your Credit Card or Debit Card.

There is a $5 minimum VoIP credit order that you may complete when you signup.

After you signup for a Switch2VoIP account you can recharge your VoIP account with Bitcoin starting at $100 from the VoIP store, this gives you the option to add any amount you wish on your balance whenever you need it.

 » Read more: Order VoIP with credit card, debit card, Bitcoin and more.  »

Video: How to setup a SIP trunk on Vicidial/Goautodial carrier settings

Last modified: January 16, 2021

Video instructions vicidial carrier settings sip trunk

In this video we explore the instructions to configure Vicidial carrier settings with your SIP trunk as explained in the previous article: https://switch2voip.us/contact-support/how-to-setup-your-trunk-carrier-provider-in-vicidial-vicidialnow-goautodial-vicibox

Step by step instructions how to setup Vicidial carrier settings using Digest Authentication method

1- Login to your Vicidial from the administration panel on the left side, go under the Admin section and click on Carriers then click on Add A New Carrier on the top side.

 » Read more: Video: How to setup a SIP trunk on Vicidial/Goautodial carrier settings  »

Payment options for ordering VoIP

Last modified: January 16, 2021

Order call center voip service

Introducing new payment options for adding credits to your VoIP account.

Many of our Call Center VoIP users were asking for new ways to make payments while ordering VoIP online from our website, now you can order VoIP using your Credit Card or Debit Card along with many other popular payment platforms.

Google Pay, Amazon Pay, Apple Pay and other popular platforms depending on your location like Bitcoin, AliPay, Sofort, Giropay, Ideal, UnionPay and many more.

 » Read more: Payment options for ordering VoIP  »

Why Change to VoIP?

Last modified: January 16, 2021

Why change to voip

In today’s world of ever changing services and constant upgrading one always wants to stay up to date with the latest technology.

More and more businesses and call centers are switching to VoIP (voice over internet protocol) because of the huge savings on telecommunications costs and increasing productivity not to mention all the helpful features and capabilities that traditional phone technology can’t offer. 

#VoIP #CallCenter #PBX #Vicidial #Asterisk #SIPTrunk #Goautodial

 » Read more: Why Change to VoIP?  »

The Top 7 Ways to Make Fast VoIP Calls in your “Virtual Call Center”

Last modified: January 16, 2021

The top 7 voip phone dialer automated technology

The 7 tools most used automated dialing technologies in VoIP Virtual Call Centers

1-Auto Dialer

An Auto Dialer is a software or electronic device that automatically dials phone numbers in Virtual Call Centers. The Auto Dialer listens for the correct tone and then plays a pre-recorded message or once the call has been answered, connects the call to a live person.

With a VoIP Virtual Call Center your call rate increases to 300% https://switch2voip.us/voip-services/virtual-call-center-vicidial-goautodial

2- Power Dialer

The Power Dialer, also known as, Predictive Dialer and Progressive Dialer are the way calls are made automatically without dialling the numbers. Automatically sends calls from a list of numbers, the agent can view the contact record quickly and at the same time the call is placed. The agent is not in control to stop the calls as they are being dialled in sequence.

 » Read more: The Top 7 Ways to Make Fast VoIP Calls in your “Virtual Call Center”  »

A – Z VoIP Termination for CallCenters

Last modified: January 15, 2021

A-z voip termination for call centers

Switch2VoIP offers competitive, quality CallCenter A–Z VoIP Termination. We have been serving large business, callcenters and residential VoIP customers for over 10 years in 55 countries. Our Call Center VoIP solution handles and regulates billions of calls each year with a 99.999% accuracy and certainty.

Switch2VoIP has the best SIP termination and H.323 that every carrier has to give combined with great customer service, and with our pay-as-you-go system with no contracts and no monthly fees, you can have the comfort and ease you need.

Signup with a VoIP provider for call-centers if you are using predictive dialers such as Vicidial or Goautodial for your telemarketing campaigns.

 » Read more: A – Z VoIP Termination for CallCenters  »



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ADD CREDITS TO VOIP ACCOUNT