Category: VoIP

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We are Thankful for YOU! Enjoy Thanksgiving with your loved ones

Last modified: November 26, 2020

Happy Thanksgiving day from Switch2VoIP

The Switch2VoIP team is thankful for you! We all wish you and your loved ones an enjoyable holiday this Thanksgiving day!

If you need our help sit back and relax while our tech support takes care because our staff will be available as usual on office hours from 9am to 5pm EST providing regular support coverage.

Have a safe and relaxing holiday.

 » Read more: We are Thankful for YOU! Enjoy Thanksgiving with your loved ones  »

Why a Call Center should comply with the FCC “Do Not Call” standards

Last modified: November 25, 2020

Why a Call Center should comply with the FCC "Do Not Call" standards
Why a Call Center should comply with FCC standards

The Federal Communications Commission, also known as the FCC, is a big independent organization of the US government which was created to control and regulate the communications by satellite, radio, television, wire or cable. 

The FCC was solemnly created for the purpose of safety of life and possessions through use of wire or radio communications, for all residents of the USA without any discrimination based on color, race, sex or religion. 

The FCC has control and authority in all 50 states of the US to oversee the communications technologies which is transmitted by telephone. 

One of the FCC programs known as the Do Not Call list is to provide all USA residents and customers with the protection against telemarketing calls.  Many residents do not want these calls received at home and can be protected against it with this organization.

 » Read more: Why a Call Center should comply with the FCC “Do Not Call” standards  »

Why VoIP is better than traditional telephone service?

Last modified: November 20, 2020

Why VoIP is better than traditional phone lines

Are you familiar with VoIP? If not then you are missing the freedom it gives over conventional wire telephone landlines, being more cost-effective and more flexible.

7 Reasons why VoIP is better than a traditional phone service

1. VoIP is on the clouds so there is no need of on premises equipments or servers, besides your IP phones to take calls and that’s all you need, no need to rent extra space or offices to install infrastructure or hire technicians.

 » Read more: Why VoIP is better than traditional telephone service?  »

Push Button day, November 18th

Last modified: November 19, 2020

Push button day, November 18th, today in VoIP history

The first electronic “push button” telephone was introduced on November 18th 1963 by The Bell System, it was designed by Henry Dryfus.

The magic on this devices comes from the dual-tone multi-frequency (DTMF) technology that provides a “touch-tone” feature that will be the world standard in telecommunications to the date. The device uses multi-sound tones on each key that sends an identificable signal to the other end. When a key is pressed it sends a particular tone that is then processed by the switch center office that will decode the sound and determine which key was pressed.

 » Read more: Push Button day, November 18th  »

News: Affordable and Reliable, Quality VoIP Services from Switch2VoIP

Last modified: November 17, 2020

Quality VoIP SIP trunk provider News

Olympia, WA — (SBWIRE) — 11/1/2013 — Voice Over Internet Protocol or VoIP is an advanced form of technology that has improved the means of communication. VoIP can help save a substantial amount of money, as compared to traditional telephone calls over long distances. Switch2VoIP is aimed at providing highly reliable and affordable VoIP services to customers at affordable as well as competitive rates.

The extended services of Switch2VoIP cover VoIP for Call Centers, A-Z VoIP termination, bulk SMS messaging, virtual phone numbers, international DIDs, VoIP for Asterisk, VicidiaNow, ViciBox, Goautodial and so on. In addition, USA virtual phone numbers, Vicidial, VoIP for business and many other free service features are also included.

 » Read more: News: Affordable and Reliable, Quality VoIP Services from Switch2VoIP  »

Why Change to VoIP?

Last modified: November 14, 2020

Why change to VoIP

In today’s world of ever changing services and constant upgrading one always wants to stay up to date with the latest technology.

More and more businesses and call centers are switching to VoIP (voice over internet protocol) because of the huge savings on telecommunications costs and increasing productivity not to mention all the helpful features and capabilities that traditional phone technology can’t offer. 

#VoIP #CallCenter #PBX #Vicidial #Asterisk #SIPTrunk #Goautodial

 » Read more: Why Change to VoIP?  »

United States and Canada Virtual Phone Number

Last modified: November 14, 2020

United States phone number "DID"

Friends and family overseas can call you for the price of a local call.

Switch2VoIP offers virtual phone numbers for Vicidial and PBX in cities over 40 countries.

Select a DID from a city or town of your choice where your customers, family or friends live, they will be making a local call and will not have to pay a cent.

Let’s say you live in London and you want to buy a virtual phone number from New York, anyone in the United States can call your local New York phone number and reach you in your London office. Your customers will save a fortune!

When your friends and family call your Switch2VoIP virtual phone number, you will receive the call in your computer or analog phone adapter (ATA), you can receive calls from anywhere in the world as long as you have an internet connection.

 » Read more: United States and Canada Virtual Phone Number  »

Servicio de VoIP para Negocios

Last modified: November 14, 2020

VoIP Para Call Centers y Negocios

La mayoría de las grandes empresas que hoy quieren ahorrar en su servicio de telefonía VoIP para sus negocios buscan bajos costos y eso es entendible sabiendo que hay opciones muy simples de aplicar a cualquier compañía que necesite mantener la calidad de sus  llamadas óptima para tener una conversación telefónica que se escuche perfectamente clara pero al mismo tiempo que busque afianzar la relación con sus clientes y también, por supuesto, brindar mejores servicios.

VoIP para negocios se ha convertido en una opción real y muy economica para grandes compañías y también para las mas pequeñas, estas últimas suelen siempre estar buscando ser mas competitivas y no sucumbir ante las grandes competidoras de su rubro, en este sentido deben aprender a abaratar costos y mejorar sus ventas, la telefonía por internet les ofrece exactamente eso a precios muy cómodos.

 » Read more: Servicio de VoIP para Negocios  »

What is VoIP? How it works, complete guide.

Last modified: November 9, 2020

X-lite Free VoIP Softphone

VoIP (Voice Over Internet Protocol)

The term VoIP means Voice over Internet Protocol. It’s also called PC to Phone, SIP Telephony, IP Telephony or Internet Telephony.

It is an affordable option to make phone calls, with the difference that the calls are a lot cheaper than traditional phone lines. The telephone set is not always necessary as you can communicate from your computer.

Additional Links and Information regarding how to make VoIP calls:

  1. Configure Your Softphone, X-Lite, X-Ten or Eyebeam to start making calls with
  2. How to Select Codec G729 on Eyebeam to reduce bandwidth
  3. Setup Carrier Settings on Vicidial and Goautodial
 » Read more: What is VoIP? How it works, complete guide.  »

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