Tag: CallCenter

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Why Change to VoIP service?

Last modified: February 25, 2021

Why change to voip

In today’s world of ever changing and constant upgrading many companies are changing to VoIP service and every business wants to stay up to date with the latest telecommunications technology.

More and more businesses and call centers are switching to VoIP (voice over internet protocol) because of the huge savings on telecommunications costs and increasing productivity not to mention all the helpful features and capabilities that traditional phone technology can’t offer. 

#VoIP #CallCenter #PBX #Vicidial #Asterisk #SIPTrunk #Goautodial

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6 Common mistakes that have been dragging your VoIP CallCenter down

Last modified: January 20, 2021

Voip call centers tips and advises

6 Common Mistakes that are Dragging Your VoIP CallCenter Down

Making mistakes in the office or VoIP CallCenter are sometimes bound to happen, but sometimes the are very serious ones and can cause you to pay more than you ever imagined.

This happens mostly in CallCenters where the motto is No Room for Error.

Depending on the mistakes made in the business, there could be a way out of it one way or another and that’s the good part.

In many occasions though, some mistakes NEED to be avoided because they do not offer any rectification or a way out of it.

For such serious mistakes it is best to follow a procedure or process and practice the best way to understand the root of the error made, and start strategies needed to avoid ongoing errors or mistakes.

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A – Z VoIP Termination for CallCenters

Last modified: January 15, 2021

A-z voip termination for call centers

Switch2VoIP offers competitive, quality CallCenter A–Z VoIP Termination. We have been serving large business, callcenters and residential VoIP customers for over 10 years in 55 countries. Our Call Center VoIP solution handles and regulates billions of calls each year with a 99.999% accuracy and certainty.

Switch2VoIP has the best SIP termination and H.323 that every carrier has to give combined with great customer service, and with our pay-as-you-go system with no contracts and no monthly fees, you can have the comfort and ease you need.

Signup with a VoIP provider for call-centers if you are using predictive dialers such as Vicidial or Goautodial for your telemarketing campaigns.

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