Why a Call Center should comply with the FCC “Do Not Call” standards
Last modified: March 5, 2021
The Federal Communications Commission, also known as the FCC, is a big independent organization of the US government which was created to control and regulate communications by satellite, radio, television, wire, or cable.
Why was the FCC created?
The FCC was solemnly created for the purpose of safety of life and possessions through the use of wire or radio communications, for all residents of the USA without any discrimination based on color, race, sex, or religion.
The FCC has control and authority in all 50 states of the US to oversee the communications technologies which are transmitted by telephone.
One of the FCC programs known as the Do Not Call list is to provide all USA residents and customers with protection against telemarketing calls. Many residents do not want these calls received at home and can be protected against them with this organization.
This control of the Do Not Call list applies to telemarketing calls which in specific is a telephone call with the design to sell or purchase a good or service.
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