Showing 3 out of 3 articles..
Last modified: August 11, 2020
6 Common Mistakes that are Dragging Your VoIP CallCenter Down
Making mistakes in the office or VoIP CallCenter are sometimes bound to happen, but sometimes the are very serious ones and can cause you to pay more than you ever imagined.
This happens mostly in CallCenters where the motto is No Room for Error.
Depending on the mistakes made in the business, there could be a way out of it one way or another and that’s the good part.
In many occasions though, some mistakes NEED to be avoided because they do not offer any rectification or a way out of it.
For such serious mistakes it is best to follow a procedure or process and practice the best way to understand the root of the error made, and start strategies needed to avoid ongoing errors or mistakes. » Read more: 6 Common mistakes that have been dragging your VoIP CallCenter down »
Last modified: August 13, 2020
A Virtual Call Center is the perfect solution! It gives you the same features and convenience without ownership cost and maintenance!
Virtual VICIdial boosts and increases the production of Cloud Call Centers while lowering start-up costs.
Switch2Voip Hosted Predictive Dialer is a Call Center solution with a guaranteed 99% uptime. Cloud dialing is a reasonable option over having an In-House server.
You can even start with 1 agent and ramp up as you need. Every dialing server is capable of handling around 80 outbound agents on 3:1 dialing ratio along with full recording, or more than 120 inbound agents with 2:1 dialing ratio. Servers could be combined together for increasing and growing capacity, easily for more than 100 seats. » Read more: Hosted Call Center Dialer at $110 per Seat »
Last modified: May 7, 2020
Having a Virtual Call Center Hosted Auto-Dialer in the cloud is a more viable option over having an In-House server. With our hosted solution 99% uptime is guaranteed.
24/7 Tech Support included even if you only rent 1 Seat from us.
You do not have to pay hundreds of dollars on IT’s installing and configuring an Auto-Dialer on your call center, if you only need to run a telemarketing campaign with a few sales agents, now you have the option to rent the extensions you need and whenever you need them and your auto-dialer will be ready in the fly.
The rented “Virtual Call Center” VICIdial solution is best for fast start-ups with instant advantages. You will save on:
- Internet Bandwidth
- Hardware initial costs such as servers, devices, cables, etc.
- Constant Maintenance and Backups
Virtual Call Center
With the help of our rented Hosted Virtual Call Center you will receive 99.99% system uptime and fault tolerance. » Read more: Virtual Call Center »