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Last modified: January 20, 2021
6 Common Mistakes that are Dragging Your VoIP CallCenter Down
Making mistakes in the office or VoIP CallCenter are sometimes bound to happen, but sometimes the are very serious ones and can cause you to pay more than you ever imagined.
This happens mostly in CallCenters where the motto is No Room for Error.
Depending on the mistakes made in the business, there could be a way out of it one way or another and that’s the good part.
In many occasions though, some mistakes NEED to be avoided because they do not offer any rectification or a way out of it.
For such serious mistakes it is best to follow a procedure or process and practice the best way to understand the root of the error made, and start strategies needed to avoid ongoing errors or mistakes. » Read more: 6 Common mistakes that have been dragging your VoIP CallCenter down »
Last modified: January 29, 2021
Installing a hosted Vicidial in the cloud is a more viable AutoDialer Virtual Call Center option over having an In-House server. With our hosted Vicidial solution 99% uptime is guaranteed.
Hosted Vicidial and PBX with tech support included
24/7 Tech Support included for all VoIP customers. Online friendly live support ready to attend all inquiries in every aspect of the VoIP accounts settings on softphones or dialers.
Tech support is included on all rented Hosted Vicidial servers, Switch2VoIP’s customer care team dedicated IT walks you through from the registration of the SIP trunking to the testing of the outbound/inbound calls.
There is no need to pay hundreds of dollars on IT’s installing and configuring a Virtual Auto Dialer to setup a call center, if you only need to run a telemarketing campaign with a few sales agents, ask Switch2VoIP’s tech support why choose between Vicidial or Goautodial and to learn how to setup a virtual call center using an autodialer. » Read more: Hosted Vicidial & PBX »