Tag: Hosted Vicidial
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Last modified: October 20, 2021
There are plenty of options to choose from when it comes to contacting clients via telephone in a fast and organized manner, call centers and small business are constantly looking for the best auto dialer system to suit the daily needs of an organization dealing with hundreds of inbound/outbound calls, these PBX softwares not only increase productivity up to 400% but also helps make the work faster and easier for the call center agents.
From softphones for manual calling to the best auto dialer solutions, there are plenty of softwares in the market for making calls from call centers.
The open source solutions remain on the top of the chain because of their versatility and easy customization to achieve all the required telecommunication goals for business of any size.
Below the most popular systems used with VoIP and SIP trunking. » Read more: The top 7 best auto dialer software systems to make VoIP calls from a Call Center »
Last modified: January 22, 2021
Who uses Vicidial?
Any company that wants to build a Contact Centre without hiring an external provider to manage the PBX, IVR or automated outbound calls can use Vicidial for inbound or outbound calls.
What is Vicidial?
Vicidial is an open source contact center software based on Asterisk with PBX and predictive calling capabilities. Handles incoming and outgoing calls, incoming email and web site chat support. Provides many benefits when installed on the cloud as hosted auto dialer. » Read more: Vicidial »
Last modified: January 30, 2021
An auto dialer is the perfect cloud call center solution! It gives you the same features and convenience without ownership cost and maintenance!
Cloud auto dialer VICIdial boosts the production of call centers at 400% while lowering start-up costs. For example one agent can make an average of 85 manual calls per day, however with an auto dialer the same agent can receive an average increment of 450 calls in an 8 hours period.
Switch2VoIP hosted predictive dialer is a cloud call center solution with a guaranteed 99% uptime. Cloud auto dialing is a reasonable option over having an In-House server. » Read more: Auto dialer, cloud call center »
Last modified: January 29, 2021
Installing a hosted Vicidial in the cloud is a more viable AutoDialer Virtual Call Center option over having an In-House server. With our hosted Vicidial solution 99% uptime is guaranteed.
Hosted Vicidial and PBX with tech support included
24/7 Tech Support included for all VoIP customers. Online friendly live support ready to attend all inquiries in every aspect of the VoIP accounts settings on softphones or dialers.
Tech support is included on all rented Hosted Vicidial servers, Switch2VoIP’s customer care team dedicated IT walks you through from the registration of the SIP trunking to the testing of the outbound/inbound calls.
There is no need to pay hundreds of dollars on IT’s installing and configuring a Virtual Auto Dialer to setup a call center, if you only need to run a telemarketing campaign with a few sales agents, ask Switch2VoIP’s tech support why choose between Vicidial or Goautodial and to learn how to setup a virtual call center using an autodialer. » Read more: Hosted Vicidial & PBX »
Last modified: January 20, 2021 Vicidial Virtual Call Center
VICIDial Virtual Call Center integrates all the right tools
VICIdial Virtual Call Center is an open-source software that helps VoIP call centers automate their phone calls, with all the autodial features offers an effective virtual dialer solution; subjected to the free AGPLv2 license, which brings the users freedom to cover just the cost of software’s integration and sales or representative agents.
VICIdial is defined by their own developers as “A feature that will host an interaction between the Asterisk Open-Source Private Branch Exchange (PBX) and the outbound/inbound calls”. The PBX is lately tending to transmit calls over the Internet Protocol, which makes it become an IP. » Read more: Automate your calls with VICIDial Virtual Call Center »