Tag: Hosted Vicidial
Showing 5 out of 5 articles..
Last modified: January 22, 2021
Who uses Vicidial?
Any company that wants to build a Contact Centre without hiring an external provider to manage the PBX, IVR or automated outbound calls can use Vicidial for inbound or outbound calls.
What is Vicidial?
Vicidial is an open source contact center software based on Asterisk with PBX and predictive calling capabilities. Handles incoming and outgoing calls, incoming email and web site chat support. Provides many benefits when installed on the cloud as hosted auto dialer. » Read more: Vicidial »
Last modified: January 20, 2021
The 7 tools most used automated dialing technologies in VoIP Virtual Call Centers
An Auto Dialer is a software or electronic device that automatically dials phone numbers in Virtual Call Centers. The Auto Dialer listens for the correct tone and then plays a pre-recorded message or once the call has been answered, connects the call to a live person.
With a VoIP Virtual Call Center your call rate increases to 300% https://switch2voip.us/voip-services/virtual-call-center-vicidial-goautodial
2- Power Dialer
The Power Dialer, also known as, Predictive Dialer and Progressive Dialer are the way calls are made automatically without dialling the numbers. Automatically sends calls from a list of numbers, the agent can view the contact record quickly and at the same time the call is placed. The agent is not in control to stop the calls as they are being dialled in sequence. » Read more: The Top 7 Ways to Make Fast VoIP Calls in your “Virtual Call Center” »
Last modified: January 30, 2021
An auto dialer is the perfect cloud call center solution! It gives you the same features and convenience without ownership cost and maintenance!
Cloud auto dialer VICIdial boosts the production of call centers at 400% while lowering start-up costs. For example one agent can make an average of 85 manual calls per day, however with an auto dialer the same agent can receive an average increment of 450 calls in an 8 hours period.
Switch2VoIP hosted predictive dialer is a cloud call center solution with a guaranteed 99% uptime. Cloud auto dialing is a reasonable option over having an In-House server. » Read more: Auto dialer, cloud call center »
Last modified: January 29, 2021
Installing a hosted Vicidial in the cloud is a more viable AutoDialer Virtual Call Center option over having an In-House server. With our hosted Vicidial solution 99% uptime is guaranteed.
Hosted Vicidial and PBX with tech support included
24/7 Tech Support included for all VoIP customers. Online friendly live support ready to attend all inquiries in every aspect of the VoIP accounts settings on softphones or dialers.
Tech support is included on all rented Hosted Vicidial servers, Switch2VoIP’s customer care team dedicated IT walks you through from the registration of the SIP trunking to the testing of the outbound/inbound calls.
There is no need to pay hundreds of dollars on IT’s installing and configuring a Virtual Auto Dialer to setup a call center, if you only need to run a telemarketing campaign with a few sales agents, ask Switch2VoIP’s tech support why choose between Vicidial or Goautodial and to learn how to setup a virtual call center using an autodialer. » Read more: Hosted Vicidial & PBX »
Last modified: January 20, 2021
Vicidial Virtual Call Center
VICIDial Virtual Call Center integrates all the right tools
VICIdial Virtual Call Center is an open-source software that helps VoIP call centers automate their phone calls, with all the autodial features offers an effective virtual dialer solution; subjected to the free AGPLv2 license, which brings the users freedom to cover just the cost of software’s integration and sales or representative agents.
VICIdial is defined by their own developers as “A feature that will host an interaction between the Asterisk Open-Source Private Branch Exchange (PBX) and the outbound/inbound calls”. The PBX is lately tending to transmit calls over the Internet Protocol, which makes it become an IP. » Read more: Automate your calls with VICIDial Virtual Call Center »