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Last modified: August 20, 2020
The 7 tools most used automated dialing technologies in VoIP Virtual Call Centers
An Auto Dialer is a software or electronic device that automatically dials phone numbers in Virtual Call Centers. The Auto Dialer listens for the correct tone and then plays a pre-recorded message or once the call has been answered, connects the call to a live person.
With a VoIP Virtual Call Center your call rate increases to 300% https://switch2voip.us/voip-services/virtual-call-center-vicidial-goautodial
2- Power Dialer
The Power Dialer, also known as, Predictive Dialer and Progressive Dialer are the way calls are made automatically without dialling the numbers. Automatically sends calls from a list of numbers, the agent can view the contact record quickly and at the same time the call is placed. The agent is not in control to stop the calls as they are being dialled in sequence. » Read more: The Top 7 Ways to Make Fast VoIP Calls in your “Virtual Call Center” »
Last modified: May 1, 2019
How to Configure/Setup Carrier on VICIDIAL
Read our full guide: How to setup your SIP Trunk in VICIDIAL
VICIDIAL is one of the most used Open-Source Dialers world wide for call centers using VoIP to make calls all over the globe. VICIdial can handle anywhere between 2 to 300 or more agents at a time making thousands of calls per day with great capacity.
VICIBox Server is the authorized installation CD for the VICIdial Call Center Suite. It’s based on OpenSuSE server and will correctly install VICIdial Call Center Suite very easily. It can be downloaded from here: http://vicibox.org/server/index.html
It is recommended to have basic operating system skills when installing VICIBox but it is not necessary. If you follow the basic Vicidial Installation Manual you will than have a fully functioning VICIdial system. » Read more: Vicidial SIP Trunk Configuration »
Last modified: May 7, 2020
Having a Virtual Call Center Hosted Auto-Dialer in the cloud is a more viable option over having an In-House server. With our hosted solution 99% uptime is guaranteed.
24/7 Tech Support included even if you only rent 1 Seat from us.
You do not have to pay hundreds of dollars on IT’s installing and configuring an Auto-Dialer on your call center, if you only need to run a telemarketing campaign with a few sales agents, now you have the option to rent the extensions you need and whenever you need them and your auto-dialer will be ready in the fly.
The rented “Virtual Call Center” VICIdial solution is best for fast start-ups with instant advantages. You will save on:
- Internet Bandwidth
- Hardware initial costs such as servers, devices, cables, etc.
- Constant Maintenance and Backups
Virtual Call Center
With the help of our rented Hosted Virtual Call Center you will receive 99.99% system uptime and fault tolerance. » Read more: Virtual Call Center »