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The top 7 best auto dialer software systems to make VoIP calls from a Call Center

Last modified: October 20, 2021

There are plenty of options to choose from when it comes to contacting clients via telephone in a fast and organized manner, call centers and small business are constantly looking for the best auto dialer system to suit the daily needs of an organization dealing with hundreds of inbound/outbound calls, these PBX softwares not only increase productivity up to 400% but also helps make the work faster and easier for the call center agents.

From softphones for manual calling to the best auto dialer solutions, there are plenty of softwares in the market for making calls from call centers.

The open source solutions remain on the top of the chain because of their versatility and easy customization to achieve all the required telecommunication goals for business of any size.

Below the most popular systems used with VoIP and SIP trunking.

Automate your calls with VICIDial Virtual Call Center

Last modified: January 20, 2021

Vicidial Virtual Call Center

VICIDial Virtual Call Center integrates all the right tools

VICIdial Virtual Call Center is an open-source software that helps VoIP call centers automate their phone calls, with all the autodial features offers an effective virtual dialer solution; subjected to the free AGPLv2 license, which brings the users freedom to cover just the cost of software’s integration and sales or representative agents.

VICIdial is defined by their own developers as “A feature that will host an interaction between the Asterisk Open-Source Private Branch Exchange (PBX) and the outbound/inbound calls”. The PBX is lately tending to transmit calls over the Internet Protocol, which makes it become an IP.