6 Common mistakes that have been dragging your VoIP CallCenter down

Last modified: January 20, 2021

6 Common Mistakes that are Dragging Your VoIP CallCenter Down

Making mistakes in the office or VoIP CallCenter are sometimes bound to happen, but sometimes the are very serious ones and can cause you to pay more than you ever imagined.

This happens mostly in CallCenters where the motto is No Room for Error.

Depending on the mistakes made in the business, there could be a way out of it one way or another and that’s the good part.

In many occasions though, some mistakes NEED to be avoided because they do not offer any rectification or a way out of it.

For such serious mistakes it is best to follow a procedure or process and practice the best way to understand the root of the error made, and start strategies needed to avoid ongoing errors or mistakes.

VOIPSWITCH SIP trunk settings easy setup

Last modified: February 17, 2021

How to setup your VoIP account on VOIPSWITCH

VoipSwitch is a complete suite of SIP network elements, a billing platform that enables calling card retail service, residential VoIP telephony, mobile VoIP, business PBX, cloud communications, and multilevel reseller portal for networks and sales agents all in a single software platform that handles thousands of concurrent calls.

VoIPSwitch SIP trunk settings instructions

The example below shows you an example of how to populate the fields on VoIPSwitch SIP trunk settings with Switch2VoIP VoIP provider.

VoIPSwitch SIP trunk settings

Go to GK/Registrar
On description write Switch2VoIP
On Host enter the IP
Port 5060
On parameters, you should select Registrar if you want to authenticate with the username and password provided by Switch2VoIP for the VoIPSwitch SIP trunk settings.
Write down your username and password,