There are plenty of options to choose from when it comes to contacting clients via telephone in a fast and organized manner, call centers and small business are constantly looking for the best auto dialer system to suit the daily needs of an organization dealing with hundreds of inbound/outbound calls, these PBX softwares not only increase productivity up to 400% but also helps make the work faster and easier for the call center agents.
From softphones for manual calling to the best auto dialer solutions, there are plenty of softwares in the market for making calls from call centers.
The open source solutions remain on the top of the chain because of their versatility and easy customization to achieve all the required telecommunication goals for business of any size.
Christmas Day & New Year is coming near once again. Many thanks for your confidence and support throughout the year.
Switch2VoIP your loyal SIP Trunk provider would like to extend our warm wishes for the upcoming holiday season & wish you and your family a Merry Christmas as well as a prosperous New Year.
To create SIP account profiles is very simple compared to the first days of VoIP.
A SIP account opens all possibilities of communications, from audio voice calls to high definition real time video calls from all kind of devices and operative systems like iOS, Android, Mac, Windows, Linux and all kinds of PBX installed on any platform, they all make use of the SIP protocol.
The many benefits that a SIP account offers when configured on a PBX are often free audio calls to internal extensions and free video calls within the same network. However when you make calls outside of your internal network you may pay a per minute fee and the price will depend on the VoIP provider.
Many SIP account providers offer these accounts on a prepaid or pay-as-you-go billing model while other VoIP providers only offers monthly plan packages.
There is no need for month to month VoIP plans when you can have unlimited number of users making calls on your VoIP Account to anywhere in the world and also receive calls on your device simultaneously while only paying for the outbound/inbound calls on a prepaid plan.
What is a SIP account?
In simple terms, a SIP Account is the main key needed to activate your VoIP communications. SIP means Session Initiation Protocol. SIP makes it possible to connect the software solutions also known as SIP devices with the person who will be receiving the calls, in other words connects it to the VoIP provider via SIP Trunking.
Basically a SIP Account is a unique identification credentials (an account number and password) on the internet that you can use on your softphone or PBX.
Simple steps to make a VoIP payment to any SIP account, following these steps and easily add credit balance to your pay-as-you-go VoIP SIP Trunking account. It’s very easy to buy VoIP to make and receive calls on a Softphone or PBX, Vicidial or Goautodial.
Login or Register for a VoIP SIP Trunking account by going to the top menu My Account.
Enter the amount of credits in $ that you would like to credit on this VoIP payment as shown on the picture below.
How do I see a VoIP payment on my billing history?
You can view and print your billing history from the Billing Portal.
Go to My Account on the top menu and login with your username and password.
Click on Billing History to see all the VoIP payments.
The meaning of the SIP acronym is Session Initiation Protocol. SIP is a signaling protocol that allows the Voice Over Internet Protocol (VoIP) by sending a command to the softphone or VoIP phone with the SIP account credentials allowing the “initiation” of the VoIP phone call “session” on the phone device.
SIP is the protocol used to deploy a VoIP call on a particular device. It is used to connect local telephone systems like virtual PBX’s, softphones and mobile apps to the public telephone network to connect users without a traditional telephone line.
Example #1 of the SIP protocol components explained: sip:bob@114.5.41.123, in this string “sip” is the protocol we are requesting to open the device that will make the call, “bob” is the SIP account username and “114.5.41.123” is the IP of the SIP server or host of the VoIP provider.
What is VoIP? The term VoIP means Voice over Internet Protocol. It’s also called PC to Phone, SIP Telephony, IP Telephony or Internet Telephony.
VoIP (Voice Over Internet Protocol)
VoIP is an affordable option to make phone calls, with the difference that the calls are a lot cheaper than traditional phone lines. The telephone set is not always necessary as you can communicate from your computer.
It’s a great tool for our business, so if your friends ask you again “What is VoIP?” just give them this VoIP definition: “Voice over Internet Protocol is a technology used to deliver voice via telephone calls over the internet.”
There are a lot of advantages over the traditional phone system. The reason why most of people are turning to VoIP technology is the cost. How much does a VoIP service cost? Here is an example of VoIP cost:
CountryCostQuantityTotal PriceUnited States0.008 per minute625 minutes$5Canada0.005 per minute1000 minutes$5United Kingdom0.008 per minute625 minutes$5Based on current VoIP prices on prepaid or pay-as-you-go model with no monthly fees. » Read more: What is VoIP? How it works, complete guide. »
“To VoIP or not to VoIP, that is the question”. Why VoIP? Because of the freedom VoIP vs landline gives, over conventional wire telephone landlines, being more cost-effective and more flexible.
8 Reasons why VoIP is better than a traditional phone service
VoIP is on the clouds
1. VoIP is on the clouds so there is no need of on premises equipments or servers, besides your IP phones to take calls and that’s all you need, no need to rent extra space or offices to install infrastructure or hire technicians.
Normally the hackers are accessing from the Vicidial web interface the admin uses to login.
For several months we have noticed a high number of attacks on Vicidial hacked servers that come to us day by day requesting our help regarding their servers security. In the past we have seen many different types of attacks to Vicidial, and multiple times per day and every day a new hack exploit appears as we saw this time: We see everyday automated bots searching for exploits on Vicidial installations, they are targeting customers making calls to the United States, so you are on their target!
