Showing 5 out of 5 articles..
Last modified: November 26, 2020
The Switch2VoIP team is thankful for you! We all wish you and your loved ones an enjoyable holiday this Thanksgiving day!
If you need our help sit back and relax while our tech support takes care because our staff will be available as usual on office hours from 9am to 5pm EST providing regular support coverage.
Have a safe and relaxing holiday. » Read more: We are Thankful for YOU! Enjoy Thanksgiving with your loved ones »
Last modified: November 25, 2020
Why a Call Center should comply with FCC standards
The Federal Communications Commission, also known as the FCC, is a big independent organization of the US government which was created to control and regulate the communications by satellite, radio, television, wire or cable.
The FCC was solemnly created for the purpose of safety of life and possessions through use of wire or radio communications, for all residents of the USA without any discrimination based on color, race, sex or religion.
The FCC has control and authority in all 50 states of the US to oversee the communications technologies which is transmitted by telephone.
One of the FCC programs known as the Do Not Call list is to provide all USA residents and customers with the protection against telemarketing calls. Many residents do not want these calls received at home and can be protected against it with this organization. » Read more: Why a Call Center should comply with the FCC “Do Not Call” standards »
Last modified: November 19, 2020
The first electronic “push button” telephone was introduced on November 18th 1963 by The Bell System, it was designed by Henry Dryfus.
The magic on this devices comes from the dual-tone multi-frequency (DTMF) technology that provides a “touch-tone” feature that will be the world standard in telecommunications to the date. The device uses multi-sound tones on each key that sends an identificable signal to the other end. When a key is pressed it sends a particular tone that is then processed by the switch center office that will decode the sound and determine which key was pressed. » Read more: Push Button day, November 18th »
Last modified: November 17, 2020
Olympia, WA — (SBWIRE) — 11/1/2013 — Voice Over Internet Protocol or VoIP is an advanced form of technology that has improved the means of communication. VoIP can help save a substantial amount of money, as compared to traditional telephone calls over long distances. Switch2VoIP is aimed at providing highly reliable and affordable VoIP services to customers at affordable as well as competitive rates.
The extended services of Switch2VoIP cover VoIP for Call Centers, A-Z VoIP termination, bulk SMS messaging, virtual phone numbers, international DIDs, VoIP for Asterisk, VicidiaNow, ViciBox, Goautodial and so on. In addition, USA virtual phone numbers, Vicidial, VoIP for business and many other free service features are also included.
» Read more: News: Affordable and Reliable, Quality VoIP Services from Switch2VoIP »
Last modified: November 13, 2020
Say hello to our new server, please notice the IP has changed
Our new server IP is:
Please read only if you are having issues configuring your account on Vicidial, Goautodial or if the calls are failing from your PBX. Contact our Online Live Support if your calls are not completing.
Here are the instructions to setup the Carrier Settings in Vicidial: https://switch2voip.us/contact-support/how-to-setup-your-trunk-carrier-provider-in-vicidial-vicidialnow-goautodial-vicibox » Read more: New Settings for Vicidial and Goautodial, new server IP and more. »