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How to select the best VoIP providers for Call Centers

Last modified: March 2, 2021

Select the best voip providers for call centers

How to choose the best VoIP providers for your business or Call Center while saving costs on VoIP related solutions. Read this article to learn more about why you need the best VoIP solution providers for your business and how much money you will save on your phone calls.

Call Centers are an essential part of any business when it comes to customer service and sales. All businesses need their customers to be able to contact customer care at any time to place orders or get support.

Having a VoIP company or SIP trunking provider supply your phone lines is more cost-effective than contracting with a traditional phone company. But do you know how to go about getting the Best VoIP Providers for your call center?

 » Read more: How to select the best VoIP providers for Call Centers  »

Call Center VoIP provider easy setup

Last modified: February 23, 2021

Call center voip

A virtual world is growing out there; Make sure to embrace it with Switch2VoIP call center VoIP provider!

Contact Centers are a key for customer service. Modern days companies opt for real people customer service using an open-source call center VoIP system to attend to their customer’s calls, whether it is customer support or any technical assistance.

Old analog PBX systems have become very expensive to maintain compared to the modern IP-PBX cloud call center VoIP systems, which are gaining more popularity by the minute according to statistics and business growth.

 » Read more: Call Center VoIP provider easy setup  »

February 14, 1876, Graham Bell and Elisha Gray applied for telephone patent

Last modified: February 15, 2021

Bell and gray 14 february 1876 telephone patent

Seems like the race to file the telephone patent between Alexander Graham Bell and Elisha Gray started on February 14th, 1876 when there was an apparent rush that day to fill and deposit the telephone patent forms for the telephone designs, however, it was too late for Gray an electric engineer founder of Western Electric Manufacturing Company and professor at Oberlin College, according to the records Bell’s lawyer filed #5 application of the day and Gray’s was the #39.

The last 3 days leading to that Monday, February 14 are very controversial. Gray has not told anyone about his invention for transmitting voice when he finally commented about it on February 11th, 1876. Some say that when Bell heard about Gray’s device, he asked his lawyer to start working on the documentation for the design he has been working on for a long time, however it had only been patented by Great Britain who would not accept patents on inventions that were patented in other countries before.

 » Read more: February 14, 1876, Graham Bell and Elisha Gray applied for telephone patent  »

What exactly is a Hosted Cloud PBX?

Last modified: February 23, 2021

What is a cloud pbx
A Cloud PBX communications software integrates with a VoIP account to route inbound and outbound calls.

A cloud PBX is a telecommunications software used to integrate a PBX system (Private Branch Exchange) with a VoIP provider in order to improve real-time communication and cut costs. (IP-PBX) uses SIP trunking networks located online on the “cloud” in order to route inbound and outbound network calls.

The business image will be reinvigorated with a communications system such as the Cloud PBX system. It may even take upon itself the image and prestige of a Fortune 500 company with its efficiency and effectiveness.

 » Read more: What exactly is a Hosted Cloud PBX?  »

Merry Christmas Day & Happy New Year from your SIP Trunk VoIP provider

Last modified: January 30, 2021

Happy new year from your sip trunk voip provider

Christmas Day & New Year is coming near once again. Many thanks for your confidence and support throughout the year.

Switch2VoIP your loyal SIP Trunk provider would like to extend our warm wishes for the upcoming holiday season & wish you and your family a Merry Christmas as well as a prosperous New Year.

Hope we all have a bright future in 2021!

 » Read more: Merry Christmas Day & Happy New Year from your SIP Trunk VoIP provider  »

Check live your VoIP payment and purchase history.

Last modified: January 23, 2021

Voip payments - view billing history

Add credits to your VoIP account

Simple steps to make a VoIP payment to any SIP account, following these steps and easily add credit balance to your pay-as-you-go VoIP SIP Trunking account. It’s very easy to buy VoIP to make and receive calls on a Softphone or PBX, Vicidial or Goautodial.

  1. Login or Register for a VoIP SIP Trunking account by going to the top menu My Account.
  2. Enter the amount of credits in $ that you would like to credit on this VoIP payment as shown on the picture below.

How do I see a VoIP payment on my billing history?

You can view and print your billing history from the Billing Portal.

  1. Go to My Account on the top menu and login with your username and password.
  2. Click on Billing History to see all the VoIP payments.
 » Read more: Check live your VoIP payment and purchase history.  »



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ADD CREDITS TO VOIP ACCOUNT