Other countries in Asia remained for a long time on the top of the preferred call center destinations of the world until 2011 Philippines was exposed by the call center magazine writing an article explaining the reasons for a revolution in the Philippines VoIP call center industry.
What makes the Philippines now the top call center destination in the world? Communication skills, business interests, and great VoIP providers.
SIP Trunking for Call Centers in the Philippines became the ultimate telecommunications resource. VoIP is the cheapest form of telecommunication and saves the call centers having to pay a Philippines VoIP provider lots of money on long-distance calls.
Call centers in the Philippines make and receive both outbound and inbound calls for major companies in the US, handling their sales and customer support. These call centers need qualified trained customer care agents and there are plenty in the Philippines VoIP call center industry,
How to choose the best VoIP providers for your business or Call Center while saving costs on VoIP related solutions. Read this article to learn more about why you need the best VoIP solution providers for your business and how much money you will save on your phone calls.
Call Centers are an essential part of any business when it comes to customer service and sales. All businesses need their customers to be able to contact customer care at any time to place orders or get support.
Having a VoIP company or SIP trunking provider supply your phone lines is more cost-effective than contracting with a traditional phone company. But do you know how to go about getting the Best VoIP Providers for your call center?
What is VoIP? The term VoIP means Voice over Internet Protocol. It’s also called PC to Phone, SIP Telephony, IP Telephony or Internet Telephony.
VoIP (Voice Over Internet Protocol)
VoIP is an affordable option to make phone calls, with the difference that the calls are a lot cheaper than traditional phone lines. The telephone set is not always necessary as you can communicate from your computer.
It’s a great tool for our business, so if your friends ask you again “What is VoIP?” just give them this VoIP definition: “Voice over Internet Protocol is a technology used to deliver voice via telephone calls over the internet.”
There are a lot of advantages over the traditional phone system. The reason why most of people are turning to VoIP technology is the cost. How much does a VoIP service cost? Here is an example of VoIP cost:
CountryCostQuantityTotal PriceUnited States0.008 per minute625 minutes$5Canada0.005 per minute1000 minutes$5United Kingdom0.008 per minute625 minutes$5Based on current VoIP prices on prepaid or pay-as-you-go model with no monthly fees. » Read more: What is VoIP? How it works, complete guide. »
SIP stands for Session Initiation Protocol. A SIP session is essentially a standard phone call between 2 participants, a multiple party conference call or even a video call.
What is a SIP Trunk?
The term SIP Trunk is in other words a “virtual” (SIP account) phone line as opposed to the traditional analog phone line physical wire. It uses your data circuit to join your phone system to the internet, this service is provided by a SIP Trunking provider also called VoIP provider.
VoIP stands for Voice Over Internet Protocol, which means any voice call transmitted over a data network, in more simple terms phone service over the internet. With this technology one is able to make voice calls using a wireless internet connection instead of a regular phone line through an app installed on the device or by using an IP-PBX installed on a server.
“To VoIP or not to VoIP, that is the question”. Why VoIP? Because of the freedom VoIP vs landline gives, over conventional wire telephone landlines, being more cost-effective and more flexible.
8 Reasons why VoIP is better than a traditional phone service
VoIP is on the clouds
1. VoIP is on the clouds so there is no need of on premises equipments or servers, besides your IP phones to take calls and that’s all you need, no need to rent extra space or offices to install infrastructure or hire technicians.
Order VoIP with credit or debit card. Sofort, Giropay, Apple Pay, Bitcoin.
Switch2VoIP offers you the option to order VoIP calling credits for your Call Center PBX or Vicidial using Bitcon, your Credit Card or Debit Card.
There is a minimum of $5 VoIP credit order that you may complete before the signup.
This prepaid VoIP billing model allows you to have control of your balance so you can buy and monitor the spent minutes online from your customer online account portal.
Step by step instructions how to setup Vicidial carrier settings using Digest Authentication method
1- Login to your Vicidial from the administration panel on the left side, go under the Admin section and click on Carriers then click on Add A New Carrier on the top side.
Introducing new payment options to buy VoIP credits to your account.
Many of our Call Center VoIP users were asking for new ways to Buy VoIP online and more options to make payments while ordering VoIP online from our website, now you can order VoIP using your Credit Card or Debit Card along with many other popular payment platforms.
Order with Google Pay, Amazon Pay, Apple Pay and other popular platforms depending on your location like Bitcoin, AliPay, Sofort, Giropay, Ideal, UnionPay and many more.
In today’s world of ever changing and constant upgrading many companies are changing to VoIP service and every business wants to stay up to date with the latest telecommunications technology.
More and more businesses and call centers are switching to VoIP (voice over internet protocol) because of the huge savings on telecommunications costs and increasing productivity not to mention all the helpful features and capabilities that traditional phone technology can’t offer.
Switch2VoIP offers competitive, quality CallCenter A–Z VoIP Termination. We have been serving large business, callcenters and residential VoIP customers for over 10 years in 55 countries. Our Call Center VoIP solution handles and regulates billions of calls each year with a 99.999% accuracy and certainty.
Switch2VoIP has the best SIP termination and H.323 that every carrier has to give combined with great customer service, and with our pay-as-you-go system with no contracts and no monthly fees, you can have the comfort and ease you need.
Signup with a VoIP provider for call-centers if you are using predictive dialers such as Vicidial or Goautodial for your telemarketing campaigns.
