Category: Support

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Download Bria Mobile VoIP Application for iPhone, iPad and Android.

Last modified: April 9, 2021

Bria voip setup

Follow this walkthrough if you need to configure Bria Mobile VoIP software for iPhone, iPad, and Android mobile phones.

Technical Features Highlights

  • Paid SIP-based softphone with excellent voice quality, G.729 and other Wideband Codecs are included.
  • Configure your own VoIP provider.
  • Better battery life with Push service.
  • High-definition audio codecs including G.722.
  • 720p HD Video when using H.264 or VP8, works on supported devices.

Bria Settings

1. Download Bria VoIP app for Iphone and Ipad or download Bria for Android from the Google Play store. When the installation is completed go to the Bria icon on your mobile phone and the softphone will open.

2. Click on Accounts and go to SIP – Making Calls

3. Enter your VoIP account SIP details as shown below and click Save.

 » Read more: Download Bria Mobile VoIP Application for iPhone, iPad and Android.  »

The top 7 best auto dialer software systems to make VoIP calls from a Call Center

Last modified: April 6, 2021

Best auto dialer for call centers

There are plenty of options to choose from when it comes to contacting clients via telephone in a fast and organized manner, call centers and small business are constantly looking for the best auto dialer system to suit the daily needs of an organization dealing with hundreds of inbound/outbound calls, these PBX softwares not only increase productivity up to 400% but also helps make the work faster and easier for the call center agents.

From softphones for manual calling to the best auto dialer solutions, there are plenty of softwares in the market for making calls from call centers.

The open source solutions remain on the top of the chain because of their versatility and easy customization to achieve all the required telecommunication goals for business of any size.

Below the most popular systems used with VoIP and SIP trunking.

 » Read more: The top 7 best auto dialer software systems to make VoIP calls from a Call Center  »

Check live your VoIP payment and purchase history.

Last modified: January 23, 2021

Voip payments - view billing history

Add credits to your VoIP account

Simple steps to make a VoIP payment to any SIP account, following these steps and easily add credit balance to your pay-as-you-go VoIP SIP Trunking account. It’s very easy to buy VoIP to make and receive calls on a Softphone or PBX, Vicidial or Goautodial.

  1. Login or Register for a VoIP SIP Trunking account by going to the top menu My Account.
  2. Enter the amount of credits in $ that you would like to credit on this VoIP payment as shown on the picture below.

How do I see a VoIP payment on my billing history?

You can view and print your billing history from the Billing Portal.

  1. Go to My Account on the top menu and login with your username and password.
  2. Click on Billing History to see all the VoIP payments.
 » Read more: Check live your VoIP payment and purchase history.  »

Was your Vicidial hacked?

Last modified: February 1, 2021

Why vicidial was hacked
Normally the hackers are accessing from the Vicidial web interface the admin uses to login.

For several months we have noticed a high number of attacks on Vicidial hacked servers that come to us day by day requesting our help regarding their servers security. In the past we have seen many different types of attacks to Vicidial, and multiple times per day and every day a new hack exploit appears as we saw this time: We see everyday automated bots searching for exploits on Vicidial installations, they are targeting customers making calls to the United States, so you are on their target!

 » Read more: Was your Vicidial hacked?  »

Order VoIP easy with credit card, debit card, Bitcoin and more.

Last modified: February 3, 2021

Order voip with credit and debit card
Order VoIP with credit or debit card. Sofort, Giropay, Apple Pay, Bitcoin.

Switch2VoIP offers you the option to order VoIP calling credits for your Call Center PBX or Vicidial using Bitcon, your Credit Card or Debit Card.

There is a minimum of $5 VoIP credit order that you may complete before the signup.

This prepaid VoIP billing model allows you to have control of your balance so you can buy and monitor the spent minutes online from your customer online account portal.

 » Read more: Order VoIP easy with credit card, debit card, Bitcoin and more.  »

Video: How to setup a SIP trunk on Vicidial/Goautodial carrier settings

Last modified: January 20, 2021

Video instructions vicidial carrier settings sip trunk

In this video we explore the instructions to configure Vicidial carrier settings with your SIP trunk as explained in the previous article: https://switch2voip.us/contact-support/how-to-setup-your-trunk-carrier-provider-in-vicidial-vicidialnow-goautodial-vicibox

Step by step instructions how to setup Vicidial carrier settings using Digest Authentication method

1- Login to your Vicidial from the administration panel on the left side, go under the Admin section and click on Carriers then click on Add A New Carrier on the top side.

 » Read more: Video: How to setup a SIP trunk on Vicidial/Goautodial carrier settings  »

Payment options to buy VoIP online

Last modified: January 23, 2021

Order call center voip service

Introducing new payment options to buy VoIP credits to your account.

Many of our Call Center VoIP users were asking for new ways to Buy VoIP online and more options to make payments while ordering VoIP online from our website, now you can order VoIP using your Credit Card or Debit Card along with many other popular payment platforms.

Order with Google Pay, Amazon Pay, Apple Pay and other popular platforms depending on your location like Bitcoin, AliPay, Sofort, Giropay, Ideal, UnionPay and many more.

 » Read more: Payment options to buy VoIP online  »

Zoiper – How to set the CallerID for outbound calls

Last modified: April 9, 2021

How to set sip-iax2 account with zoiper

How to set SIP/IAX2 account with Zoiper on a softphone installed from a mobile app or its computer version:

Inside the portal under the My Account menu you can find your SIP account credentials including the username, password and server IP.

Download Zoiper softphone

Download the Zoiper app from one of their official channels, go to the Appstore and search for Zoiper softphone, for the desktop version go to the official Zoiper website:  Download latest Zoiper, there are a few available mobile versions for iOS, Android and also desktop, tablet and laptop versions for Windows, Mac and Linux.

 » Read more: Zoiper – How to set the CallerID for outbound calls  »

Vicidial

Last modified: January 22, 2021

Cloud pbx - hosted auto dialer prices

Who uses Vicidial?

Any company that wants to build a Contact Centre without hiring an external provider to manage the PBX, IVR or automated outbound calls can use Vicidial for inbound or outbound calls.

What is Vicidial?

Vicidial is an open source contact center software based on Asterisk with PBX and predictive calling capabilities. Handles incoming and outgoing calls, incoming email and web site chat support. Provides many benefits when installed on the cloud as hosted auto dialer.

 » Read more: Vicidial  »



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ADD CREDITS TO VOIP ACCOUNT