There are plenty of options to choose from when it comes to contacting clients via telephone in a fast and organized manner, call centers and small business are constantly looking for the best auto dialer system to suit the daily needs of an organization dealing with hundreds of inbound/outbound calls, these PBX softwares not only increase productivity up to 400% but also helps make the work faster and easier for the call center agents.
From softphones for manual calling to the best auto dialer solutions, there are plenty of softwares in the market for making calls from call centers.
The open source solutions remain on the top of the chain because of their versatility and easy customization to achieve all the required telecommunication goals for business of any size.
To create SIP account profiles is very simple compared to the first days of VoIP.
A SIP account opens all possibilities of communications, from audio voice calls to high definition real time video calls from all kind of devices and operative systems like iOS, Android, Mac, Windows, Linux and all kinds of PBX installed on any platform, they all make use of the SIP protocol.
The many benefits that a SIP account offers when configured on a PBX are often free audio calls to internal extensions and free video calls within the same network. However when you make calls outside of your internal network you may pay a per minute fee and the price will depend on the VoIP provider.
Simple steps to make a VoIP payment to any SIP account, following these steps and easily add credit balance to your pay-as-you-go VoIP SIP Trunking account. It’s very easy to buy VoIP to make and receive calls on a Softphone or PBX, Vicidial or Goautodial.
Login or Register for a VoIP SIP Trunking account by going to the top menu My Account.
Enter the amount of credits in $ that you would like to credit on this VoIP payment as shown on the picture below.
How do I see a VoIP payment on my billing history?
You can view and print your billing history from the Billing Portal.
Go to My Account on the top menu and login with your username and password.
Click on Billing History to see all the VoIP payments.
Normally the hackers are accessing from the Vicidial web interface the admin uses to login.
For several months we have noticed a high number of attacks on Vicidial hacked servers that come to us day by day requesting our help regarding their servers security. In the past we have seen many different types of attacks to Vicidial, and multiple times per day and every day a new hack exploit appears as we saw this time: We see everyday automated bots searching for exploits on Vicidial installations, they are targeting customers making calls to the United States, so you are on their target!
Introducing new payment options to buy VoIP credits to your account.
Many of our Call Center VoIP users were asking for new ways to Buy VoIP online and more options to make payments while ordering VoIP online from our website, now you can order VoIP using your Credit Card or Debit Card along with many other popular payment platforms.
Order with Google Pay, Amazon Pay, Apple Pay and other popular platforms depending on your location like Bitcoin, AliPay, Sofort, Giropay, Ideal, UnionPay and many more.
How to set SIP/IAX2 account with Zoiper on a softphone installed from a mobile app or its computer version:
Inside the portal under the My Account menu you can find your SIP account credentials including the username, password and server IP.
Download Zoiper softphone
Download the Zoiper app from one of their official channels, go to the Appstore and search for Zoiper softphone, for the desktop version go to the official Zoiper website: Download latest Zoiper, there are a few available mobile versions for iOS, Android and also desktop, tablet and laptop versions for Windows, Mac and Linux.
Any company that wants to build a Contact Centre without hiring an external provider to manage the PBX, IVR or automated outbound calls can use Vicidial for inbound or outbound calls.
What is Vicidial?
Vicidial is an open source contact center software based on Asterisk with PBX and predictive calling capabilities. Handles incoming and outgoing calls, incoming email and web site chat support. Provides many benefits when installed on the cloud as hosted auto dialer.