Step by step instructions how to setup a SIP trunk on Vicidial carrier settings using Digest Authentication method
1- Login to your Vicidial from the administration panel on the left side, go under the Admin section and click on Carriers then click on Add A New Carrier on the top side.
Introducing new payment options to buy VoIP credits to your account.
Many of our Call Center VoIP users were asking for new ways to Buy VoIP online and more options to make payments while ordering VoIP online from our website, now you can order VoIP using your Credit Card or Debit Card along with many other popular payment platforms.
Order with Google Pay, Amazon Pay, Apple Pay and other popular platforms depending on your location like Bitcoin, AliPay, Sofort, Giropay, Ideal, UnionPay and many more.
How to set SIP/IAX2 account with Zoiper on a softphone installed from a mobile app or its computer version:
Inside the portal under the My Account menu you can find your SIP account credentials including the username, password and server IP.
Download Zoiper softphone
Download the Zoiper app from one of their official channels, go to the Appstore and search for Zoiper softphone, for the desktop version go to the official Zoiper website: Download latest Zoiper, there are a few available mobile versions for iOS, Android and also desktop, tablet and laptop versions for Windows, Mac and Linux.
Any company that wants to build a Contact Centre without hiring an external provider to manage the PBX, IVR or automated outbound calls can use Vicidial for inbound or outbound calls.
What is Vicidial?
Vicidial is an open source contact center software based on Asterisk with PBX and predictive calling capabilities. Handles incoming and outgoing calls, incoming email and web site chat support. Provides many benefits when installed on the cloud as hosted auto dialer.
Say hello to our new server, please notice the IP has changed
Our new server IP is:
Please read only if you are having issues configuring your account on Vicidial, Goautodial or if the calls are failing from your PBX. Contact our Online Live Support if your calls are not completing.
Here are the instructions to setup the carrier settings in Vicidial:
Learn how to setup SIP trunk accounts on Vicidial to start making and receiving calls using Switch2VoIP provider, verify that your Asterisk or VICIdial server is configured following these instructions.
VICIDIAL is one of the most used Open-Source Dialers worldwide for call centers using VoIP to make calls all over the globe. Vicidial can handle anywhere between 2 to 300 or more agents at a time making thousands of calls per day with great capacity.
VICIBox Server is the authorized installation CD for the VICIdial Call Center Suite. It’s based on OpenSuSE server and will correctly install the VICIdial Call Center Suite very easily. It can be downloaded from here: http://vicibox.org/server/index.html
It is recommended to have basic operating system skills when installing VICIBox but it is not necessary. If you follow the basic Vicidial Installation Manual you will then have a fully functioning VICIdial system.
How to Configure/Setup Carrier Settings on VICIDIAL
We authenticate IP-PBX SIP Trunking traffic by the two common methods:
1- Digest Authentication (Username and SIP password) and 2- IP Authentication (IP address)
After you decide which dialing platform to use (Vicidial,
In this article we would like to explain how to setup the CallerID on Zoiper, X-Lite and Eyebeam softphone or it’s new Bria version.
Sometimes you want your callee to see your business phone number when you call them. You can use the same concept for any softphone like Eyebeam Bria or X-Lite and the CallerID will display perfectly.
How to setup your CallerID, step by step instructions
Open your Xlite/Eyebeam or Zoiper soft-phone within the “Account Settings” tab fill in the fields as explained below:
First go to the Dashboard: You will find the Username for Xlite/Eyebeam/Zoiper on the upper right side.
Display Name: Enter your Agent’s Name in this field or leave Empty.
Username: The username field is also used to input the CallerID. Enter your Switch2VoIP Username here or if you want to display your CallerID enter your phone number here.
This free auto dialer offers no recordings and no remote monitoring unless an Asterisk PBX has been installed on a server, the software for the IP-PBX is also open source and can be installed locally or hosted.
Follow these easy steps to start making calls with your SIPDialer Free power Dialer.
Free auto dialer SIPDialer instructions:
1. Login to the Free auto dialer SIPDialer interface using your credentials. If you still don’t have your username and password request it from your account manager.
2. Click on Admin to manage your Agents and Leads
When you click on the Admin panel there will be an option to upload leads and create new users.
2- Upload leads: Click on Browse and upload your data file. (See screenshot below for correct data format before uploading)
The following screenshot is a sample of how the data should be formatted in order to be uploaded to the dialer,
