Category: Hosted PBX and Dialers

Showing 7 out of 7 articles..

The top 7 best auto dialer software systems to make VoIP calls from a Call Center

Last modified: October 20, 2021

Best auto dialer for call centers

There are plenty of options to choose from when it comes to contacting clients via telephone in a fast and organized manner, call centers and small business are constantly looking for the best auto dialer system to suit the daily needs of an organization dealing with hundreds of inbound/outbound calls, these PBX softwares not only increase productivity up to 400% but also helps make the work faster and easier for the call center agents.

From softphones for manual calling to the best auto dialer solutions, there are plenty of softwares in the market for making calls from call centers.

The open source solutions remain on the top of the chain because of their versatility and easy customization to achieve all the required telecommunication goals for business of any size.

Below the most popular systems used with VoIP and SIP trunking.

 » Read more: The top 7 best auto dialer software systems to make VoIP calls from a Call Center  »

Video: How to setup a SIP trunk on Vicidial/Goautodial carrier settings

Last modified: July 23, 2021

Setup a sip trunk on vicidial

In this video we explore the instructions to configure Vicidial carrier settings with your SIP trunk as explained in the previous article:

Step by step instructions how to setup a SIP trunk on Vicidial carrier settings using Digest Authentication method

1- Login to your Vicidial from the administration panel on the left side, go under the Admin section and click on Carriers then click on Add A New Carrier on the top side.

 » Read more: Video: How to setup a SIP trunk on Vicidial/Goautodial carrier settings  »


Last modified: January 22, 2021

Cloud pbx - hosted auto dialer prices

Who uses Vicidial?

Any company that wants to build a Contact Centre without hiring an external provider to manage the PBX, IVR or automated outbound calls can use Vicidial for inbound or outbound calls.

What is Vicidial?

Vicidial is an open source contact center software based on Asterisk with PBX and predictive calling capabilities. Handles incoming and outgoing calls, incoming email and web site chat support. Provides many benefits when installed on the cloud as hosted auto dialer.

 » Read more: Vicidial  »

Auto dialer, cloud call center

Last modified: January 30, 2021

Virtual hosted dialer

An auto dialer is the perfect cloud call center solution! It gives you the same features and convenience without ownership cost and maintenance!

Cloud auto dialer VICIdial boosts the production of call centers at 400% while lowering start-up costs. For example one agent can make an average of 85 manual calls per day, however with an auto dialer the same agent can receive an average increment of 450 calls in an 8 hours period.

Switch2VoIP hosted predictive dialer is a cloud call center solution with a guaranteed 99% uptime. Cloud auto dialing is a reasonable option over having an In-House server.

 » Read more: Auto dialer, cloud call center  »

Setting CallerID in Vicidial Predictive Dialer

Last modified: July 28, 2021

Vicidial caller id setup

In the past months many of our friends have been asking how can they setup the CallerID in Vicidial and Goautodial both Asterisk based predictive dialers.

Common questions about CallerID in Vicidial are:

Why my customers do not see the CallerID i am sending them?
How can i setup my CallerID on Vicidial?
Why my VoIP account number is being shown on my receivers Caller ID instead of my phone number?

 » Read more: Setting CallerID in Vicidial Predictive Dialer  »

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