Best VoIP rates and prices for Call Center VoIP calls – How to Save More

Last modified: January 22, 2021

Save with Call Center VoIP
VoIP Rates for Call Centers

One of the best choices a company can take is to lower the cost of its VoIP rates is to select a worldwide call center VoIP service provider that provides great low prices.

VoIP is a highly popular system being used globally by all types and sizes of companies because of the A to Z low rates it offers and many more advantages.

One of the most obvious advantages is the economical part. Call Center VoIP rates An international call using VoIP service is just a fraction of what one would spend on a regular international call. For example, a call to the United States or United Kingdom costs 0.008 per minute; it is only 0.005 per minute to Canada, which also have virtual VoIP phone numbers available including USA or Canada DID. In addition, there are unlimited concurrent calls, unlimited call center seats, and unlimited agents with one account.

Cut costs, working from home and using a provider with low VoIP prices

Recently, due to increasing concerns related to offshore outsourcing affecting global economy, more and more companies are considering the cost-saving advantages of employing agents who work from their homes.

To do this, most companies are using VoIP call center technology that can route calls, provides numerous ways to interact with clients (audio only, video and chat) and manages information provided by customers by integrating with customer relationship management software.

Can you get VoIP for free?

Yes the free business VoIP service solutions available on the market are usually “freemium” offers available for a period of time, many providers offer trial packages that can be used free for a period of time with some limitations.

Most free business VoIP trials include free service for limited time and a free VoIP phone number. This may be sufficient for individuals and small business startups looking for a taste of VoIP providers with as little investment as possible or want to start without investment whatsoever. In fact it’s very hard to resist the temptation of getting a free phone number with free SIP trunking phone line open with worldwide VoIP rates.

In fact is not an easy task to find a really free business VoIP provider unless you are willing to pay more in the long run, is better to use a telecom company that provides wholesale VoIP rates.

Virtual call centers have been in existence since the ‘90’s, but many companies felt uneasy about giving up control and supervision of an in-house call center. However, one of the first companies to use home-based call center agents, JetBlue Airways, presently employs more than 900 call center agents working directly from home.

What is the cheapest VoIP service?

With the savings obtained from using cheap VoIP services, companies can put the savings into developing and strengthening their businesses, improving marketing or expanding into new markets. It is undoubtedly cheaper and more efficient to use VoIP services.

But remember cheap is not always good, if a company wants to success certainly it is utilizing the best possible mode of telecommunications and save money, VoIP is the solution.

How much is VoIP monthly?

VoIP monthly cost depends on the company selected to provide the services and which services are subscribed. Normally a business will require a hosted PBX with prices around $250 per month for unlimited number of users.

SIP trunking prices should always be paid per minute, at the end it will always be more economical, avoid business VoIP providers offering packages with a number of minutes included, after doing the math the price per minute will always be higher.

Monthly price comparison

In the following example we compare a leading VoIP provider VoIP packages prices vs Prepaid pay-as-you-go rates:

Basic VoIP Package
Monthly per Agent
Prepaid VoIP
Monthly per Agent
1-4 users $35/mo $20/mo 
5-19 users $30/mo $18/mo 
20-99 users $26/mo $16/mo 
100+ users $24/mo $14/mo 
VoIP packages prices vs Prepaid pay-as-you-go rates

Many VoIP providers will offer packages based on the number of agents.

Auto dialers and telemarketing VoIP rates

When a business is using auto dialers its very important to look for providers that offers telemarketing VoIP rates which are usually lower due to the volume of the calls of the dialing devices used for telemarketing.

Another key advantage is accessibility – people can make VoIP calls whenever they want, as long as they have a mobile phone. Low VoIP rates allow international meetings easily and convenient thanks to the conference call feature of this service, which also reduces the expense of making several individual international calls.

The system of call-blending assists in making the most of the time each workstation can spend using the telephones, with calls coming in and going out. This automated system can be tailored organized to match any company’s particular requirements.

When an agent completes a call and is available, the system puts the agent onto a waiting list and then notifies the agent with a specific tone in the headset and will then connect agent to caller. This not only eliminates ‘dead time’ of agents who wait around while they have no calls. It also serves to distribute calls more evenly among agents, which keeps employees busy but not overstretched and also results in satisfied clients.

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