Last modified: May 1, 2019
Recently India was the top call center destination until in 2011 when the Philippines became the true top destination on the VoIP call center industry. What makes the Philippines now the top call center destination in the world? Communication skills and business interest.
VoIP for Call Centers in the Philippines has become the ultimate telecommunications resource. VoIP is the cheapest form of telecommunication and save the Call Centers having to pay a long distance company lots of money on long distance calls.
Call centers make both outbound and incoming calls for major companies. The calls are received for customer service and sale services. These call centers need space and space is plentiful in the Philippines. So is the work force needed to fill these call centers.