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Last modified: January 22, 2021
Who uses Vicidial?
Any company that wants to build a Contact Centre without hiring an external provider to manage the PBX, IVR or automated outbound calls can use Vicidial for inbound or outbound calls.
What is Vicidial?
Vicidial is an open source contact center software based on Asterisk with PBX and predictive calling capabilities. Handles incoming and outgoing calls, incoming email and web site chat support. Provides many benefits when installed on the cloud as hosted auto dialer. » Read more: Vicidial »
Last modified: January 20, 2021 Vicidial Virtual Call Center
VICIDial Virtual Call Center integrates all the right tools
VICIdial Virtual Call Center is an open-source software that helps VoIP call centers automate their phone calls, with all the autodial features offers an effective virtual dialer solution; subjected to the free AGPLv2 license, which brings the users freedom to cover just the cost of software’s integration and sales or representative agents.
VICIdial is defined by their own developers as “A feature that will host an interaction between the Asterisk Open-Source Private Branch Exchange (PBX) and the outbound/inbound calls”. The PBX is lately tending to transmit calls over the Internet Protocol, which makes it become an IP. » Read more: Automate your calls with VICIDial Virtual Call Center »