Showing 6 out of 6 articles..
Last modified: February 1, 2021
Normally the hackers are accessing from the Vicidial web interface the admin uses to login.
For several months we have noticed a high number of attacks on Vicidial hacked servers that come to us day by day requesting our help regarding their servers security. In the past we have seen many different types of attacks to Vicidial, and multiple times per day and every day a new hack exploit appears as we saw this time: We see everyday automated bots searching for exploits on Vicidial installations, they are targeting customers making calls to the United States, so you are on their target! » Read more: Was your Vicidial hacked? »
Last modified: February 25, 2021
In today’s world of ever changing and constant upgrading many companies are changing to VoIP service and every business wants to stay up to date with the latest telecommunications technology.
More and more businesses and call centers are switching to VoIP (voice over internet protocol) because of the huge savings on telecommunications costs and increasing productivity not to mention all the helpful features and capabilities that traditional phone technology can’t offer.
#VoIP #CallCenter #PBX #Vicidial #Asterisk #SIPTrunk #Goautodial » Read more: Why Change to VoIP service? »
Last modified: January 23, 2021
Say hello to our new server, please notice the IP has changed
Our new server IP is:
Please read only if you are having issues configuring your account on Vicidial, Goautodial or if the calls are failing from your PBX. Contact our Online Live Support if your calls are not completing.
Here are the instructions to setup the carrier settings in Vicidial:
https://switch2voip.us/contact-support/how-to-setup-your-trunk-carrier-provider-in-vicidial-vicidialnow-goautodial-vicibox » Read more: New Vicidial settings, Goautodial configuration, new server IP and more. »
Last modified: January 21, 2021
A hosted Vicidial price will always be the lowest cost and more viable solution for a virtual call center looking to implement an auto dialer, it is the fastest and easiest way to start your telemarketing campaign.
The hosted Vicidial servers are located in a data center facility that uses green energy to power this Auto-Dialer, hosted PBX and hosted IVR servers, it ensures maximum uptime so you can focus on your main business while our engineers keep your campaign running without any interruptions.
Tech support included in the package; a team of online customer support and IT tech support agents that will help you manage every aspect of your hosted Vicidial Virtual Call Center server, this will help maintain focus on the call center agents and the telemarketing campaign while Switch2VoIP’s tech support agents take care of the rest.
Normally call centers start from 5 agents and ramp up as needed while the campaign grows, » Read more: Hosted VICIdial price, low cost auto dialer solution »
Last modified: January 29, 2021
Installing a hosted Vicidial in the cloud is a more viable AutoDialer Virtual Call Center option over having an In-House server. With our hosted Vicidial solution 99% uptime is guaranteed.
Hosted Vicidial and PBX with tech support included
24/7 Tech Support included for all VoIP customers. Online friendly live support ready to attend all inquiries in every aspect of the VoIP accounts settings on softphones or dialers.
Tech support is included on all rented Hosted Vicidial servers, Switch2VoIP’s customer care team dedicated IT walks you through from the registration of the SIP trunking to the testing of the outbound/inbound calls.
There is no need to pay hundreds of dollars on IT’s installing and configuring a Virtual Auto Dialer to setup a call center, if you only need to run a telemarketing campaign with a few sales agents, ask Switch2VoIP’s tech support why choose between Vicidial or Goautodial and to learn how to setup a virtual call center using an autodialer. » Read more: Hosted Vicidial & PBX »
Last modified: January 20, 2021
Vicidial Virtual Call Center
VICIDial Virtual Call Center integrates all the right tools
VICIdial Virtual Call Center is an open-source software that helps VoIP call centers automate their phone calls, with all the autodial features offers an effective virtual dialer solution; subjected to the free AGPLv2 license, which brings the users freedom to cover just the cost of software’s integration and sales or representative agents.
VICIdial is defined by their own developers as “A feature that will host an interaction between the Asterisk Open-Source Private Branch Exchange (PBX) and the outbound/inbound calls”. The PBX is lately tending to transmit calls over the Internet Protocol, which makes it become an IP. » Read more: Automate your calls with VICIDial Virtual Call Center »