Tag: voip

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6 Common mistakes that have been dragging your VoIP CallCenter down

Last modified: August 11, 2020

VoIP Call Centers Tips and Advises

6 Common Mistakes that are Dragging Your VoIP CallCenter Down

Making mistakes in the office or VoIP CallCenter are sometimes bound to happen, but sometimes the are very serious ones and can cause you to pay more than you ever imagined.

This happens mostly in CallCenters where the motto is No Room for Error.

Depending on the mistakes made in the business, there could be a way out of it one way or another and that’s the good part.

In many occasions though, some mistakes NEED to be avoided because they do not offer any rectification or a way out of it.

For such serious mistakes it is best to follow a procedure or process and practice the best way to understand the root of the error made, and start strategies needed to avoid ongoing errors or mistakes.

 » Read more: 6 Common mistakes that have been dragging your VoIP CallCenter down  »

A – Z VoIP Termination for CallCenters

Last modified: May 1, 2019

A–Z VoIP Termination for Call Centers

Switch2Voip offers competitive, quality CallCenter A–Z VoIP Termination. We have been serving large business, callcenters and residential VoIP customers for over 10 years in 55 countries. Our Call Center VoIP solution handles and regulates billions of calls each year with a 99.999% accuracy and certainty.

Switch2Voip has the best SIP termination and H.323 that every carrier has to give combined with great customer service, and with our pay-as-you-go system with no contracts and no monthly fees, you can have the comfort and ease you need.

Signup with a VoIP provider for call-centers if you are using predictive dialers such as Vicidial or Goautodial for your telemarketing campaigns.

 » Read more: A – Z VoIP Termination for CallCenters  »

Precios VoIP A – Z Tarifas para Call Centers, Hoteles Y Negocios

Last modified: December 27, 2018

Switch2Voip ofrece tarifas para llamadas telefónicas con calidad premium y el precio mas bajo del mercado con rutas directas a todo el mundo, Garantizamos las caracteristicas CLI en las llamadas.

Nuestras cuentas de VoIP pueden ser usadas para llamadas simultaneas de Call Centers con alto promedio de llamadas concurrentes (CPM) por minuto.

Continuar leyendo para ver las tarifas.

 » Read more: Precios VoIP A – Z Tarifas para Call Centers, Hoteles Y Negocios  »

What is VoIP?

Last modified: May 1, 2019

X-lite Free VoIP Softphone

VoIP (Voice Over Internet Protocol)

The term VoIP means Voice over Internet Protocol. It’s also called PC to Phone, SIP Telephony, IP Telephony or Internet Telephony.

It is an affordable option to make phone calls, with the difference that the calls are a lot cheaper than traditional phone lines. The telephone set is not always necessary as you can communicate from your computer.

Additional Links and Information regarding how to make VoIP calls:

  1. Configure Your Softphone, X-Lite, X-Ten or Eyebeam to start making calls with Switch2VoIP.us
  2. How to Select Codec G729 on Eyebeam to reduce bandwidth
 » Read more: What is VoIP?  »

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