Category: VoIP

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What is VoIP? How it works, complete guide.

Last modified: January 23, 2021

What is VoIP and how it works a complete guide

What is VoIP? The term VoIP means Voice over Internet Protocol. It’s also called PC to Phone, SIP Telephony, IP Telephony or Internet Telephony.

VoIP (Voice Over Internet Protocol)

VoIP is an affordable option to make phone calls, with the difference that the calls are a lot cheaper than traditional phone lines. The telephone set is not always necessary as you can communicate from your computer.

It’s a great tool for our business, so if your friends ask you again “What is VoIP?” just give them this VoIP definition: “Voice over Internet Protocol is a technology used to deliver voice via telephone calls over the internet.”

There are a lot of advantages over the traditional phone system. The reason why most of people are turning to VoIP technology is the cost. How much does a VoIP service cost? Here is an example of VoIP cost:

CountryCostQuantityTotal PriceUnited States0.008 per minute625 minutes$5Canada0.005 per minute1000 minutes$5United Kingdom0.008 per minute625 minutes$5Based on current VoIP prices on prepaid or pay-as-you-go model with no monthly fees.  » Read more: What is VoIP? How it works, complete guide.  »

Why VoIP is better than landline telephone service

Last modified: January 23, 2021

Why VoIP is better than traditional phone lines

“To VoIP or not to VoIP, that is the question”. Why VoIP? Because of the freedom VoIP vs landline gives, over conventional wire telephone landlines, being more cost-effective and more flexible.

8 Reasons why VoIP is better than a traditional phone service

VoIP is on the clouds

1. VoIP is on the clouds so there is no need of on premises equipments or servers, besides your IP phones to take calls and that’s all you need, no need to rent extra space or offices to install infrastructure or hire technicians.

 » Read more: Why VoIP is better than landline telephone service  »

Was your Vicidial hacked?

Last modified: February 1, 2021

Why Vicidial was hacked
Normally the hackers are accessing from the Vicidial web interface the admin uses to login.

For several months we have noticed a high number of attacks on Vicidial hacked servers that come to us day by day requesting our help regarding their servers security. In the past we have seen many different types of attacks to Vicidial, and multiple times per day and every day a new hack exploit appears as we saw this time: We see everyday automated bots searching for exploits on Vicidial installations, they are targeting customers making calls to the United States, so you are on their target!

 » Read more: Was your Vicidial hacked?  »

Order VoIP easy with credit card, debit card, Bitcoin and more.

Last modified: February 3, 2021

Order VoIP with credit and debit card
Order VoIP with credit or debit card. Sofort, Giropay, Apple Pay, Bitcoin.

Switch2VoIP offers you the option to order VoIP calling credits for your Call Center PBX or Vicidial using Bitcon, your Credit Card or Debit Card.

There is a minimum of $5 VoIP credit order that you may complete before the signup.

This prepaid VoIP billing model allows you to have control of your balance so you can buy and monitor the spent minutes online from your customer online account portal.

 » Read more: Order VoIP easy with credit card, debit card, Bitcoin and more.  »

Video: How to setup a SIP trunk on Vicidial/Goautodial carrier settings

Last modified: July 23, 2021

Setup a SIP trunk on Vicidial

In this video we explore the instructions to configure Vicidial carrier settings with your SIP trunk as explained in the previous article: https://switch2voip.us/contact-support/how-to-setup-your-trunk-carrier-provider-in-vicidial-vicidialnow-goautodial-vicibox

Step by step instructions how to setup a SIP trunk on Vicidial carrier settings using Digest Authentication method

1- Login to your Vicidial from the administration panel on the left side, go under the Admin section and click on Carriers then click on Add A New Carrier on the top side.

 » Read more: Video: How to setup a SIP trunk on Vicidial/Goautodial carrier settings  »

Payment options to buy VoIP online

Last modified: January 23, 2021

Order call center VoIP service

Introducing new payment options to buy VoIP credits to your account.

Many of our Call Center VoIP users were asking for new ways to Buy VoIP online and more options to make payments while ordering VoIP online from our website, now you can order VoIP using your Credit Card or Debit Card along with many other popular payment platforms.

Order with Google Pay, Amazon Pay, Apple Pay and other popular platforms depending on your location like Bitcoin, AliPay, Sofort, Giropay, Ideal, UnionPay and many more.

 » Read more: Payment options to buy VoIP online  »

Zoiper – How to set the CallerID for outbound calls

Last modified: April 9, 2021

How to set SIP-IAX2 account with Zoiper

How to set SIP/IAX2 account with Zoiper on a softphone installed from a mobile app or its computer version:

Inside the portal under the My Account menu you can find your SIP account credentials including the username, password and server IP.

Download Zoiper softphone

Download the Zoiper app from one of their official channels, go to the Appstore and search for Zoiper softphone, for the desktop version go to the official Zoiper website:  Download latest Zoiper, there are a few available mobile versions for iOS, Android and also desktop, tablet and laptop versions for Windows, Mac and Linux.

 » Read more: Zoiper – How to set the CallerID for outbound calls  »

Why Change to VoIP service?

Last modified: February 25, 2021

Why change to VoIP

In today’s world of ever changing and constant upgrading many companies are changing to VoIP service and every business wants to stay up to date with the latest telecommunications technology.

More and more businesses and call centers are switching to VoIP (voice over internet protocol) because of the huge savings on telecommunications costs and increasing productivity not to mention all the helpful features and capabilities that traditional phone technology can’t offer. 

#VoIP #CallCenter #PBX #Vicidial #Asterisk #SIPTrunk #Goautodial

 » Read more: Why Change to VoIP service?  »

Vicidial

Last modified: January 22, 2021

Cloud PBX - Hosted auto dialer prices

Who uses Vicidial?

Any company that wants to build a Contact Centre without hiring an external provider to manage the PBX, IVR or automated outbound calls can use Vicidial for inbound or outbound calls.

What is Vicidial?

Vicidial is an open source contact center software based on Asterisk with PBX and predictive calling capabilities. Handles incoming and outgoing calls, incoming email and web site chat support. Provides many benefits when installed on the cloud as hosted auto dialer.

 » Read more: Vicidial  »



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