Learn how to setup SIP trunk accounts on Vicidial to start making and receiving calls using Switch2VoIP provider, verify that your Asterisk or VICIdial server is configured following these instructions.
VICIDIAL is one of the most used Open-Source Dialers worldwide for call centers using VoIP to make calls all over the globe. Vicidial can handle anywhere between 2 to 300 or more agents at a time making thousands of calls per day with great capacity.
VICIBox Server is the authorized installation CD for the VICIdial Call Center Suite. It’s based on OpenSuSE server and will correctly install the VICIdial Call Center Suite very easily. It can be downloaded from here: http://vicibox.org/server/index.html
It is recommended to have basic operating system skills when installing VICIBox but it is not necessary. If you follow the basic Vicidial Installation Manual you will then have a fully functioning VICIdial system.
How to Configure/Setup Carrier Settings on VICIDIAL
We authenticate IP-PBX SIP Trunking traffic by the two common methods:
1- Digest Authentication (Username and SIP password) and 2- IP Authentication (IP address)
After you decide which dialing platform to use (Vicidial,
This free auto dialer offers no recordings and no remote monitoring unless an Asterisk PBX has been installed on a server, the software for the IP-PBX is also open source and can be installed locally or hosted.
Follow these easy steps to start making calls with your SIPDialer Free power Dialer.
Free auto dialer SIPDialer instructions:
1. Login to the Free auto dialer SIPDialer interface using your credentials. If you still don’t have your username and password request it from your account manager.
2. Click on Admin to manage your Agents and Leads
When you click on the Admin panel there will be an option to upload leads and create new users.
2- Upload leads: Click on Browse and upload your data file. (See screenshot below for correct data format before uploading)
The following screenshot is a sample of how the data should be formatted in order to be uploaded to the dialer,
How can i call to the United Kingdom (UK) from the United States?
011 + 44 + Area Code + Phone Number
Calling United Kingdom Step by Step:
Dial 011 which is the US exit code, dial 011 if you are calling to the UK from from USA or Canada.
Dial 44, the country code for England/UK
Dial the phone number, you should not begin with 0 only the 10 digits local number or mobile number
The dialed number should look like this: 011 44 XX XXXX XXXX
Local numbers UK area codes:
Aberdeen1224Huddersfield1484Preston1772Basildon1268Ipswich1473Reading118Belfast28Kettering1536Ripon1765Birmingham121Leeds113Rotherham1709Blackburn1254Leicester116Salisbury1722Blackpool1253Liverpool151Sheffield114Bolton1204London20Slough1753Bournemouth1202Luton1582Southampton23Bradford1274Manchester161Southend-on-Sea1702Brighton1273Middlesbrough1642St. » Read more: How can i dial to the UK? »
Country Code: Are numeric geographical calling codes designed to differentiate countries and dependent territories for telecommunications.
Exit Code: Is a short numeric code used to dial out of any country.
CountryCountry CodeExit CodeAfghanistan9300Albania35500Algeria21300American Samoa1011Andorra37600Angola24400Anguilla1011Antigua and Barbuda1011Argentina5400Armenia37400Aruba29700Ascension24700Australia610011Austria4300Azerbaijan99400Bahamas1011Bahrain97300Bangladesh88000Barbados1011Belarus375810Belgium3200Belize50100Benin22900Bermuda1011Bhutan97500Bolivia59100Bosnia and Herzegovina38700Botswana26700CountryCountry CodeExit CodeBrazil550014 – » Read more: Country area codes and exit codes explained »
1) How do I setup my SIP trunking configuration for inbound/outbound calling?
We authenticate IP-PBX SIP Trunking traffic by: IP Authentication (IP address) or Digest Authentication (service account and PIN) SIP trunking configuration.
After the business has identified which PBX platform to use, you will need to establish a SIP trunk with our proxy server and send us your IP to input your IP address into our portal or register your switch with us.
SIP trunking configuration with IP Authentication (IP Address)
The IP Authentication method should be used when you have a static IP-PBX IP Address. IP Authentication provides enhanced security since your SIP trunk can only be used from the IP Address you provide.
On open source applications (such as Asterisk), you can setup your SIP trunk with IP Authentication as follows:
If we are using username/password authentication with our provider then we need to set our trunk up manually in Asterisk. We will give that trunk a name and then use that name, instead of the IP address, in the A2Billing trunk setup screen above.
Here’s an example of setting up a trunk with Switch2VoIP. Many providers will be similar and provide the connection details you need to enter. These settings go in the file /etc/asterisk/sip.conf.
If you need to ‘register’ with your termination provider enter the register line under the existing [general] section –
Asterisk is an open source application distributed by Digium under the GNU General Public License (GPL), Asterisk powers a broad family of products for business of all sizes.
If you are not experienced in the installation of Asterisk we suggest you use one of the GUI interfaces, this will allow the administrators to view and edit all the aspects of Asterisk via a Web interface.
The free versions of the GUI are available in these links:
If you are looking to buy Asterisk VoIP service for your business you have come to the right place, with unbeatable prices to United States and United Kingdom at 0.008 per minute and Canada at 0.005 (that’s under 1 cent).