Category: VoIP

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How to setup SIP trunk / Carrier / Provider in ViciDial – VicidialNow – Goautodial – Vicibox

Last modified: July 28, 2021

Setup a sip trunk on vicidial

Learn how to setup SIP trunk accounts on Vicidial to start making and receiving calls using Switch2VoIP provider, verify that your Asterisk or VICIdial server is configured following these instructions.

VICIDIAL is one of the most used Open-Source Dialers worldwide for call centers using VoIP to make calls all over the globe. Vicidial can handle anywhere between 2 to 300 or more agents at a time making thousands of calls per day with great capacity.

VICIBox Server is the authorized installation CD for the VICIdial Call Center Suite. It’s based on OpenSuSE server and will correctly install the VICIdial Call Center Suite very easily. It can be downloaded from here: http://vicibox.org/server/index.html

It is recommended to have basic operating system skills when installing VICIBox but it is not necessary. If you follow the basic Vicidial Installation Manual you will then have a fully functioning VICIdial system.

How to Configure/Setup Carrier Settings on VICIDIAL

We authenticate IP-PBX SIP Trunking traffic by the two common methods:

1- Digest Authentication (Username and SIP password) and 2- IP Authentication (IP address)

After you decide which dialing platform to use (Vicidial,

 » Read more: How to setup SIP trunk / Carrier / Provider in ViciDial – VicidialNow – Goautodial – Vicibox  »

Setup your CallerID on X-Lite, Zoiper free Softphone

Last modified: April 9, 2021

In this article we would like to explain how to setup the CallerID on Zoiper, X-Lite and Eyebeam softphone or it’s new Bria version.

Sometimes you want your callee to see your business phone number when you call them. You can use the same concept for any softphone like Eyebeam Bria or X-Lite and the CallerID will display perfectly.

How to setup your CallerID, step by step instructions

Open your Xlite/Eyebeam or Zoiper soft-phone within the “Account Settings” tab fill in the fields as explained below:

  1. First go to the Dashboard: You will find the Username for Xlite/Eyebeam/Zoiper on the upper right side. 
  2. Display Name: Enter your Agent’s Name in this field or leave Empty.
  3. Username: The username field is also used to input the CallerID. Enter your Switch2VoIP Username here or if you want to display your CallerID enter your phone number here.
 » Read more: Setup your CallerID on X-Lite, Zoiper free Softphone  »

How to Use SIPDialer Free Auto Dialer

Last modified: January 30, 2021

Sipdialer login

This free auto dialer offers no recordings and no remote monitoring unless an Asterisk PBX has been installed on a server, the software for the IP-PBX is also open source and can be installed locally or hosted.

Follow these easy steps to start making calls with your SIPDialer Free power Dialer.

Free auto dialer SIPDialer instructions:

1. Login to the Free auto dialer SIPDialer interface using your credentials. If you still don’t have your username and password request it from your account manager.

2. Click on Admin to manage your Agents and Leads

When you click on the Admin panel there will be an option to upload leads and create new users.

2- Upload leads: Click on Browse and upload your data file.
(See screenshot below for correct data format before uploading)

The following screenshot is a sample of how the data should be formatted in order to be uploaded to the dialer,

 » Read more: How to Use SIPDialer Free Auto Dialer  »

How can i dial to the USA?

Last modified: January 16, 2021

How can i dial to the usa?

How can i call to the United States (USA) from Canada, Australia or the United Kingdom?

1 + Area Code + Phone Number

Calling United States from Canada Step by Step:

  1. Dial 1 which is the US country code
  2. Dial the 3 digit area code
  3. Dial the 7 digit local phone number
  4. The dialed number should look like this: 1 XXX XXX XXXX

Calling United States from other Australia or United Kingdom:

  • From Australia to the USA: 0011 1 XXX XXX XXXX
  • From UK to the USA: 00 1 XXX XXX XXXX
  • To call from other countries add your country exit code

Local numbers USA area codes:

StateArea code(s)StateArea Code(s) Alabama 205,  » Read more: How can i dial to the USA?  »

How can i dial to the UK?

Last modified: January 16, 2021

How can i call to the united kingdom

How can i call to the United Kingdom (UK) from the United States?

011 + 44 + Area Code + Phone Number

Calling United Kingdom Step by Step:

  1. Dial 011 which is the US exit code, dial 011 if you are calling to the UK from from USA or Canada.
  2. Dial 44, the country code for England/UK
  3. Dial the phone number, you should not begin with 0 only the 10 digits local number or mobile number
  4. The dialed number should look like this: 011 44 XX XXXX XXXX

 

Local numbers UK area codes:

Aberdeen 1224 Huddersfield 1484 Preston 1772 Basildon 1268 Ipswich 1473 Reading 118 Belfast 28 Kettering 1536 Ripon 1765 Birmingham 121 Leeds 113 Rotherham 1709 Blackburn 1254 Leicester 116 Salisbury 1722 Blackpool 1253 Liverpool 151 Sheffield 114 Bolton 1204 London 20 Slough 1753 Bournemouth 1202 Luton 1582 Southampton 23 Bradford 1274 Manchester 161 Southend-on-Sea 1702 Brighton 1273 Middlesbrough 1642 St.  » Read more: How can i dial to the UK?  »

How can i dial to Australia using VoIP?

Last modified: January 28, 2021

How can i call australia

How to use VoIP to dial Australia from Xlite or Vicidial.

+ 61 + Phone Number

Dial to Australia from VoIP Step by Step

  1. Dial 61, the country code for Australia.
  2. Dial the phone number, you should not begin with 0 only the 10 digits local number or mobile number to dial to Australia.
  3. The dialed number should look like this: + 61 XX XXXX XXXX.

What is the Australia dial plan for Vicidial?

Dial plan to Australia from Asterisk based softwares such as Vicidial and Goautodial.

Make sure you change the prefix on the Vicidial campaign to 9. Copy everything below this line and paste it on your dialer trunk configuration.

exten => _91XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) exten => _91XXXXXXXXXX,2,Dial(SIP/${EXTEN:1}@switch2voip,,tTo) exten => _91XXXXXXXXXX,3,Hangup exten =>  » Read more: How can i dial to Australia using VoIP?  »

Country area codes and exit codes explained

Last modified: December 27, 2018

Country Code: Are numeric geographical calling codes designed to differentiate countries and dependent territories for telecommunications.

Exit Code: Is a short numeric code used to dial out of any country.

 

CountryCountry CodeExit Code Afghanistan 93 00 Albania 355 00 Algeria 213 00 American Samoa 1 011 Andorra 376 00 Angola 244 00 Anguilla 1 011 Antigua and Barbuda 1 011 Argentina 54 00 Armenia 374 00 Aruba 297 00 Ascension 247 00 Australia 61 0011 Austria 43 00 Azerbaijan 994 00 Bahamas 1 011 Bahrain 973 00 Bangladesh 880 00 Barbados 1 011 Belarus 375 810 Belgium 32 00 Belize 501 00 Benin 229 00 Bermuda 1 011 Bhutan 975 00 Bolivia 591 00 Bosnia and Herzegovina 387 00 Botswana 267 00 CountryCountry CodeExit Code Brazil 55 0014 –  » Read more: Country area codes and exit codes explained  »

SIP Trunking Configuration

Last modified: January 13, 2021

Vicidial SIP Trunk Configuration

1) How do I setup my SIP trunking configuration for inbound/outbound calling?

We authenticate IP-PBX SIP Trunking traffic by: IP Authentication (IP address) or Digest Authentication (service account and PIN) SIP trunking configuration.

After the business has identified which PBX platform to use, you will need to establish a SIP trunk with our proxy server and send us your IP to input your IP address into our portal or register your switch with us.

SIP trunking configuration with IP Authentication (IP Address)

The IP Authentication method should be used when you have a static IP-PBX IP Address. IP Authentication provides enhanced security since your SIP trunk can only be used from the IP Address you provide.

On open source applications (such as Asterisk), you can setup your SIP trunk with IP Authentication as follows:

SIP trunking configuration for Outgoing Calls:

[out-1]
type=peer
port=5060
nat=auto
insecure=very
ignoresdpversion=yes
host=sipusa.switch2voip.us
dtmfmode=rfc2833
context=from-trunk
canreinvite=no
allow=g729&g711

SIP trunking configuration with IP-PBX Incoming Settings:

[in-1]

disallow=all

type=peer

port=5060

nat=auto

insecure=invite

host=169.132.136.9

dtmfmode=rfc2833

context=from-trunk

canreinvite=no

allow=ulaw

allow=g729

[in-2]

disallow=all

type=peer

port=5060

nat=auto

insecure=invite

host=66.33.167.74

dtmfmode=rfc2833

context=from-trunk

canreinvite=no

allow=ulaw

allow=g729

If you are using a web-based Asterisk PBX (like FreePBX),

 » Read more: SIP Trunking Configuration  »

A2B: Setting up a trunk in A2Billing

Last modified: May 18, 2020

A2b setup a2billing trunk

USERNAME/PASSWORD BASED AUTHENTICATION

If we are using username/password authentication with our provider then we need to set our trunk up manually in Asterisk. We will give that trunk a name and then use that name, instead of the IP address, in the A2Billing trunk setup screen above.

Here’s an example of setting up a trunk with Switch2VoIP. Many providers will be similar and provide the connection details you need to enter. These settings go in the file /etc/asterisk/sip.conf.

If you need to ‘register’ with your termination provider enter the register line under the existing [general] section –

register =>myusername:mypassword@5.9.126.75:5060

And then enter the connection details below that. Here we are calling the trunk ‘switch2voip’. This will be used as the ‘IP Address’ in the A2Billing trunk set up page –

 » Read more: A2B: Setting up a trunk in A2Billing  »

Asterisk SIP Trunk Configuration that works

Last modified: January 22, 2021

Asterisk account entry configuration

Asterisk is an open source application distributed by Digium under the GNU General Public License (GPL), Asterisk powers a broad family of products for business of all sizes.

If you are not experienced in the installation of Asterisk we suggest you use one of the GUI interfaces, this will allow the administrators to view and edit all the aspects of Asterisk via a Web interface.

The free versions of the GUI are available in these links:

If you are looking to buy Asterisk VoIP service for your business you have come to the right place, with unbeatable prices to United States and United Kingdom at 0.008 per minute and Canada at 0.005 (that’s under 1 cent).

 » Read more: Asterisk SIP Trunk Configuration that works  »



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