Category: VoIP Blog

Showing 10 out of 73 articles..

Vicidial SIP Trunking providers with full tech support

Last modified: February 23, 2021

SIP Trunking for Call Centers
SIP trunking for call centers

Asterisk call-center SIP Trunking providers are VoIP companies that offer an online system that allows internet calls to take place from an IP-PBX cloud server and connects phone calls to the PSTN, or Public Switched Telephone Network.

SIP” stands for Session Initiation Protocol, which is basically a protocol to launch voice calls or video calls from the internet to a “SIP device” such as a PBX or a softphone installed on a computer or a mobile. SIP trunking providers are used by businesses around the world to deliver voice from the internet through softphones or an IP-PBX.

Why would someone want to engage in SIP Trunking? For the same reason anyone would want to use any other form of VoIP; convenience, accessibility and price. Internet based calls are often very convenient and affordable, and can be done anywhere there is an Internet connection.

 » Read more: Vicidial SIP Trunking providers with full tech support  »

Virtual Phone Numbers in Canada

Last modified: January 20, 2021

Free Virtual Phone Numbers in Canada

The Expansion Of Canada DID’s

The virtual number coverage for DID’s in Canada is always being expanded. Below is a list of where the coverage is currently supported:

The provinces of Ontario, New Brunswick, Alberta, British Columbia, Nova Scotia and Quebec.

Here is a list of the features that you obtain from having a Virtual Phone Number DID in Canada:

  1. No contracts, just pay as you go.
  2. Secured call history is stored for you.
  3. Unlimited channels for each and every DID, which allows you to have unlimited concurrent outgoing and incoming calls with the same phone number.
  4. The DID call forwarding destination can be changed by you are any time via the web.
  5. Call waiting and Three Way Calling.
 » Read more: Virtual Phone Numbers in Canada  »

Buy VoIP for Business with Payza: Introducing new payment option.

Last modified: January 20, 2021

Buy VoIP for Business with Payza

Switch2Voip announces the new payment option available, Payza!

With the addition of this new payment processor, Payza members can now add credits to their Switch2Voip Business VoIP account in 2 easy steps. This new addition gives our users an easy way to buy VoIP using Payza. This step is taken forward to provide new payment solutions to businesses working in countries where Paypal and other payment processors are not accepted. At Switch2Voip we are very excited to provide payment options to our VoIP business users worldwide.

With the introduction of Payza, Switch2Voip is actually accepting both credit card and bitcoin payments as a one-stop payment solution, users will only have to deal with one payment processor.

 » Read more: Buy VoIP for Business with Payza: Introducing new payment option.  »

India VoIP provider for Call Centers

Last modified: September 23, 2021

India Call Center VoIP

India VoIP provider for call centers aimed at users looking for an all-inclusive communication experience without breaking the bank.

With Switch2VoIP services, you have access to unlimited VoIP channels for your account. This feature is particularly useful for those who need multiple channels to conduct simultaneous business calls or speak to more than one person at a time. Many companies charge per channel, making for a much higher bill. Avoid those high fees by signing up with us.

India VoIP Provider for Call Centers

At prices of under 1 cent per minute, it’s the lowest price on the industry. Other companies will charge 2 cents, 5 cents, even one dollar per minute. These prices are unparalleled by any other VoIP service. With rates of 0.008 per minute to the USA, 0.008 per minute to the United Kingdom, and 0.005 per minute to Canada,

 » Read more: India VoIP provider for Call Centers  »

Best VoIP rates and prices for Call Center VoIP calls – How to Save More

Last modified: January 22, 2021

Save with Call Center VoIP
VoIP Rates for Call Centers

One of the best choices a company can take is to lower the cost of its VoIP rates is to select a worldwide call center VoIP service provider that provides great low prices.

VoIP is a highly popular system being used globally by all types and sizes of companies because of the A to Z low rates it offers and many more advantages.

One of the most obvious advantages is the economical part. Call Center VoIP rates An international call using VoIP service is just a fraction of what one would spend on a regular international call. For example, a call to the United States or United Kingdom costs 0.008 per minute; it is only 0.005 per minute to Canada, which also have virtual VoIP phone numbers available including USA or Canada DID. In addition, there are unlimited concurrent calls,

 » Read more: Best VoIP rates and prices for Call Center VoIP calls – How to Save More  »

Motivation for Call Center Agents

Last modified: May 1, 2019

Call Center Agents Motivation

People—including call center agents—yearn for a sense of meaning and purpose in their work. Borrow leadership lessons from the practice of strategic planning and clearly articulate your:

Values—What do you stand for? What won’t you stand for?
Mission—What are you here to do? For whom? In what way?
Vision—Where are you, as an organization, going?

When you are clear about your values, mission, and vision, then your people will be motivated to follow your leadership.

 » Read more: Motivation for Call Center Agents  »

Switch2Voip Now Offers United Kingdom (UK) Toll Free Numbers

Last modified: January 16, 2021

Call Center VoIP provider logo

Olympia, WA — (PRBUZZ) — Switch2Voip is a popular company offering high quality Toll Free Number at USD$9.99 per month to their United Kingdom SIP Trunking for business and Call Center clientele. This service provider guarantees to manage the VoIP needs of small to large business and Call Center clients with complete dedication. Companies can now save a lot of money on phone calls with the facilities offered by this company. The VoIP solutions provided by this firm appear to manage the calls of billions with the maximum possible accuracy.

 » Read more: Switch2Voip Now Offers United Kingdom (UK) Toll Free Numbers  »

Canada Toll Free Numbers $4.99 per month

Last modified: October 21, 2021

USA, Canada and United Kingdom Toll Free Numbers

Any business can offer their clients free calls to their customer service team using a Canada toll free number.

Toll free numbers give your customers the ability to call you from anywhere, using any phone, without any cost to your clients. By making it easier for your customers to contact you, you increase the chances of receiving calls from them inquiring about products or services provided by your company and that is the best time to try to sell them your latest products. Increased calls leads to increased sales, which every business can use. Switch2VoIP offers toll-free numbers for business in Canada.

 » Read more: Canada Toll Free Numbers $4.99 per month  »

Setting CallerID in Vicidial Predictive Dialer

Last modified: July 28, 2021

vicidial caller id setup

In the past months many of our friends have been asking how can they setup the CallerID in Vicidial and Goautodial both Asterisk based predictive dialers.

Common questions about CallerID in Vicidial are:

Why my customers do not see the CallerID i am sending them?
How can i setup my CallerID on Vicidial?
Why my VoIP account number is being shown on my receivers Caller ID instead of my phone number?

 » Read more: Setting CallerID in Vicidial Predictive Dialer  »

Call Center VoIP Provider in Canada

Last modified: January 20, 2021

Call Center VoIP Canada

Switch2Voip is pleased to announce that the International VoIP provider is now offering Canada VoIP services with VoIP rates under half a cent per minute (0.005) for Business and Call Centers calling to Canada.

Voice over Internet Protocol or VoIP is one of the most affordable and cost effective solutions to reduce the overall cost of phone calls especially in huge contact centers or call centers. VoIP services for Businesses include voice and fax services including interoffice communication. Businesses can also make long distance calls, local as well as international calls at extremely low prices. They can see a 60% reduction in their telephone bills after they have switched to the VoIP technology. Businesses will not have to change their existing technology but simple make a few changes to their Dialer and PBX configuration.

 » Read more: Call Center VoIP Provider in Canada  »



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